Job Summary

The Cleveland Institute of Music is seeking an Accounting Coordinator (Accounts Receivable) who will manage all accounts receivable processing for CIM. In addition, this position performs reconciliations of receivable and clearing accounts, acts as a back-up for Office Services, and performs other special projects as requested. This position reports to the Director of Finance.

Primary Duties and Responsibilities

List the primary job duties and responsibilities using headings and then give examples of the types of activities under each heading. Using headings and giving examples of the types of activities to be done allows you to develop a flexible job description that encourages employee to ‘work outside the box’ and within reason, discourages “that’s not my job”.

• Generates all invoices and verify accuracy each term for the Conservatory and Preparatory divisions, assists students and parents in setting up payment arrangements, and collects on past due balances
• Processes all funds received (checks, cash, wire deposits, lock boxes, and credit cards) including student and donor payments and records in Microsoft Business Central and Populi payments
• Coordinate with the Financial Aid Office and Accounts Payable to process all student refunds for overpayments
• Acts as the primary contact related to student accounts, responsible for the investigation and prompt resolution of billing questions and concerns
• Reconcile third party invoices to student fees charged (medical plans, meal plans, transportation)
• Performs monthly reconciliations of student receivables and loans, financial aid awards, petty cash, and loans, works with Development to reconcile pledge receivables
• Assist with month-end closing activities such as preparing journal entries
• Participates in general Business Office responsibilities, such as accepting distributing refund and other checks to students and staff, distributing student stickers, and answering student, faculty, and staff questions.
• Other duties and special projects as assigned

Education, Experience and Qualifications

Qualifications include:

• Associate’s degree in accounting or related field preferred.
• Minimum of 1+ years accounts receivable or accounting experience.
• Prior experience with PC-based accounts receivable and integrated general ledger systems. Experience with Populi and Microsoft Business Central a plus.
• Strong communications skills: able to interact well with all levels of administration, faculty, students and vendors.
• Strong Microsoft Excel and Word skills.
• Highly organized, accurate, self-motivated, and detail oriented.

Job Competencies

• Customer Service – Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
• Ethics – Honest, accountable, maintains confidentiality.
• Quality – Strives to eliminate errors, accurate work is a priority, seeks opportunities to improv product/services.
• Sense of Urgency – Meets deadlines, establishes appropriate priority, gets the job done in a timely manner.
• Teamwork – Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.
• Technical Skills – Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity.

Personal Attributes

• Self-motivated - Demonstrates initiative and drive to achieve goals independently, maintaining high productivity and commitment without needing constant supervision.
• Strong work ethic - Displays dedication, reliability, and discipline in completing tasks, consistently delivering high-quality results.
• Attention to detail - Possesses a meticulous approach to work, ensuring accuracy and precision in every task and project.
• Highest ethical standards - Upholds integrity and professionalism in all actions and decisions, fostering trust and accountability in the workplace.
• Strong communication skills - Excels in expressing ideas and information clearly, both verbally and in writing, while actively listening and engaging with others.
• Team player - Collaborates effectively with colleagues, contributing to a positive work environment and shared success by being supportive and dependable.

Working Conditions/Physical Requirements

This is a full-time position for 35 hours per week. Hours are 9:00 am to 5:00 pm, Monday through Friday. Occasional overtime may be required. Positions spends 90% of them time in an office setting, sitting, with heavy computer usage.

Direct reports

None