The Code Enforcement Manager plans, organizes, and oversees the daily operations of the Code Enforcement Division, ensuring effective enforcement of the City’s Code of Ordinances and Unified Development Ordinance. This role manages programs related to nuisance abatement, minimum housing standards, commercial property maintenance, and zoning compliance to protect public safety, preserve property values, and enhance community quality of life.

The position coordinates closely with internal departments, external agencies, and government partners; supervises Code Enforcement Officers and support staff; and ensures accurate recordkeeping and reporting. Work is preformed under the general supervision of the Planning Director or designee. The code Enforcement Manager may be required to work evening, weekends, holidays, and during emergency situations to meet operational needs.
These essential functions listed below are not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Oversees and is accountable for Code Enforcement Division operations, including minimum housing, commercial property maintenance, zoning compliance, and nuisance abatement in accordance with the City’s Code of Ordinances and Unified Development Ordinance.
• Enforces applicable chapters of the City Code and conducts property research to determine ownership and compliance.
• Prepare cost estimates for residential and nonresidential properties in violation of City ordinances
• Engage with property owners, developers, and contractors to discuss findings and compliance requirements
• Supervises Code Enforcement Officers and support staff by assigning work, establishing schedules, monitoring progress, and ensuring quality and consistency of enforcement activities
• Assists the Director with annual budget preparation; approves and monitors authorized expenditures
• Recommends cases for legal action and coordinates with the City Attorney
• Schedules and facilitates hearings; participates in and provides testimony for appeals before boards or commissions
• Responds to citizen inquiries and complaints, including sensitive or high-profile cases, using mediation, negotiation, and conflict-resolution techniques
• Utilizes City software systems and Microsoft Office applications to maintain records, prepare reports, and support operational needs.
• Demonstrates strong written and verbal communication skills and the ability to work effectively with employees, leadership, property owners, community groups, and the public.
• Brings a customer-service mindset with a commitment to continuous improvement.
• Exhibits strong leadership and soft skills, including accountability, adaptability, collaboration, multitasking, and prioritization.

Thorough knowledge of the programs, policies and procedures relating to construction activities and programs; thorough knowledge of minimum standards, building codes, construction procedures and cost estimating; general knowledge of the philosophies, principles, laws, regulations and procedures, goals and priorities of the City's Code Enforcement Programs; ability to gather, analyze and evaluate facts and prepare concise reports; ability to establish and maintain effective working relationships with officials, other employees, community agencies, clients and public. Must have thorough knowledge of computer systems. Thorough knowledge of building construction materials, methods and practices; thorough knowledge of the housing code; general knowledge of electrical wiring, mechanical and plumbing systems; ability to inspect structures in a thorough and efficient manner; ability to prepare accurate and informative reports containing findings, conclusions and recommendations, and to establish effective working relationships with fellow employees and the general public.
Education/Experience:

• Associate’s degree in construction management, planning, business, public administration, or closely related field, or a vocational/technical degree or specialized training equivalent to two years of college education.
• Minimum of four (4) years of progressively responsible experience in construction, business management, code enforcement, or closely related field
• Or an equivalent combination of education, training and experience that demonstrates the knowledge, skills, and abilities required for the position will be considered
• Two (2) years of supervisory experience preferred

Special Certifications and Licenses:

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Possession of or obtain Certified Zoning Official Certification issued by North Carolina Association of Zoning Officials within 24 months of hire
• Possession of or obtain North Carolina Association of Housing Code Officials (NCAHCO) certification within two (2) years of hire.
• Possession of or obtain National Incident Management System (NIMS) Training: ICS-100, ICS-200 and IS-700 within two (2) years of hire.

Physical Demands:
1. The physical activity of this position includes:

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or couching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Crawling: Moving about on hands and knees or hands and feet.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of upper extremities and back muscles.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of the fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
• Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.

2. The physical requirements of this position

• Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

3. The visual acuity requirements including color, depth perception and field of vision

• The worker is required to have close visual acuity to perform one or more of the following: preparing and analyzing data and figures; transcription; computer terminal; extensive reading; visual inspection involving small defects, small parts, operation of machines (including inspection); using measurement devices;
• The worker is required to have visual acuity to perform one or more of the following:

4. The conditions the worker will be subject to in this position:

• The worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour.
• The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour.
• The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors dusts, mists, gases, or poor ventilation.
• The worker frequently is in close quarters, crawl space, shafts, manholes, small-enclosed rooms, small sewage and water line pipes, and other areas that could cause claustrophobia.
• The worker is required to function in narrow aisles or passageways.