This is a dual-support PRN role. In addition to CMA responsibilities, the selected candidate will provide PRN coverage for patient registration based on clinic needs.

POSITION OVERVIEW (non-exempt):

Creates a professional office image by providing superior customer service while effectively assisting the medical providers in the care and treatment of patients, and by working cooperatively with other staff members to promote a smooth flow of work within the office. Performs assigned procedures and duties within the scope of practice. Regular attendance is an essential function of this position.

QUALIFICATIONS:

• Completion of a Certified Medical Assistant program
• Current Basic Cardiac Life Support (BCLS) certification
• Experience in a physician’s office preferred
• Computer skills preferred
• Bi-lingual (Spanish speaking) preferred

ACCOUNTABILITY:

Reports to JCHC Clinic Nurse Manager

DIRECT REPORTS:

None

POSITION-SPECIFIC REQUIREMENTS:

• Ability to maintain confidentiality; and both a high standard of courtesy and cooperation in dealing with co-workers, patients, and visitors and satisfactory job performance despite the stress of a clinic work environment
• Assists with in-office patient care:
  • Rooms patients in a professional and friendly manner
  • Takes vital signs, BP’s, Ht., Wt.
  • Obtains reason for visit, updates history and medication lists, obtain nursing assessments and screens health maintenance
  • Assists or performs procedures as directed by the physician (i.e., waived lab tests, dressing changes, suture removal, venipunctures, injections, etc.)
  • Performs patient education
  • Obtains consents
  • Communicates with other hospital departments to schedule tests and procedures
  • Calls pharmacies to order prescribed medications and refills as directed by the physician
  • Returns calls from patients, pharmacies, other physicians, etc. in a timely manner
  • Communicates with outside agencies as needed
  • Accurately, completely, and in a timely manner documents findings and outcomes of all above interactions in patient electronic medical record and signs each entry
• Maintains the clinic Vaccine for Children (VFC) Program
  • Stay up to date on educational requirements that are required by the VFC Program
  • Maintain immunization logs and required documentation to meet the needs of the VFC Program.
  • Responsible for reordering of immunizations to meet clinic/patient needs
  • Assists during initial set up of the VFC Program and any future recertification process needs as well
• Calls insurance companies for pre-certification when needed
• Maintains a clean working environment
  • Cleans and keeps stocked exams/ procedure rooms
  • Demonstrates appropriate instrument and safety procedures when cleaning and disinfecting per clinic routine
  • Takes and receives instruments from Central Sterilization as needed
  • Check medications and supplies for expiration monthly, properly disposing of expired medications and supplies
  • Alerts manager to any problems with instruments, equipment, or environment
• Assists office staff as needed
• Attend meetings and in-services as required
• Perform other duties as assigned

WORK ENVIRONMENT:

• Works in a well-illuminated, climate-controlled environment
• May come in contact with hazardous chemical or treatment modalities
• Possibility exists of exposure to communicable diseases
• Involvement in patient care may result in unavoidable work-related illness or injury
• Work environment is comfortable, with minimal exposure to physical hazards
• Moderate to loud noise environment when machines/equipment in use
• Involvement in checking in/moving of supplies may result in unavoidable work-related injury
• Must be constantly alert for patient/family emergency situations