Hybrid

👩‍⚕️ Join Our Team at MyMenopauseRx!

MyMenopauseRx is seeking a dedicated, organized, and compassionate Medical Assistant to join our growing virtual healthcare practice. In this role, you will support both clinical operations and front-office functions, ensuring our patients receive seamless, high-quality care.

We’re looking for someone who thrives in a remote environment, communicates with warmth and professionalism, and takes initiative to solve problems independently. At MyMenopauseRs, we lead with empathy, trust, and collaboration.

✅ Deliver exceptional patient service through phone, video, email, text, and portal communications
✅ Coordinate scheduling, appointment confirmations, and follow-up communications
✅ Support prior authorizations, pharmacy refills, and lab result tracking
✅ Accurately update and maintain patient records in our EMR
✅ Perform clinical administrative duties within the scope of your certification
✅ Protect patient privacy and ensure full HIPAA compliance

🔹 Certified Medical Assistant (CMA or RMA) required
🔹 2+ years of experience in medical office or telehealth setting preferred
🔹 Prior experience with an EMR required
🔹 Prior experience with CoverMyMeds and prior authorizations preferred
🔹 Strong multitasking, organizational, and communication skills
🔹 Reliable self-starter who enjoys working independently

• Full-time, 40 hours/week (Monday–Friday some evenings)
• $22-24/hour, non-exempt
• Hybrid 75% remote and 25% in person (Winfield, IL)

• Medical insurance
• 401(k) plan
• Paid time off
• Opportunity to grow with a mission-driven telehealth practice

💖 Diversity and Inclusion at MyMenopauseRx:
We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

⚠️ Please note: All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at careers@mymenopauserx.com.