POSITION TITLE: CERTIFIED MEDICAL ASSISTANT

REPORTS TO: Clinical Lead/Operations Manager

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POSITION SUMMARY: Team environment where administrative and clinical tasks will be performed daily. Clinical tasks performed in a private clinic setting under the supervision of a medical provider. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with company and legal regulations.

ESSENTIAL POSITION FUNCTIONS:

In order to provide quality patient care and patient satisfaction and meet regulatory requirements, the certified medical assistant performs the following duties:

Patient Care Duties:

• Place the patient and guardian in the examination room, making sure they are as comfortable as possible.
• Takes accurate histories and physical exam information. Records vitals, medical history; chief complaint and purpose of the visit.
• Assists physicians and nurse practitioners with examination and treatment of patients and is accessible to them. Has knowledge of proper restraining methods for pediatric patients.
• Anticipates physician/nurse practitioner needs.
• Assist physicians with office surgeries using sterile procedure guidelines to ensure non-contamination of the sterile field. Sets up appropriate surgical instrument tray. Assists with post-op care.
• Maintains effective and organized workflows to ensure timely patient flow.
• Explains test and procedures to patients when appropriate.
• Prepare and administer medications as directed by physician.

Other Clinical Care Duties:

• Maintains control over biohazardous waste, medical equipment, and supplies
• Properly change and maintain cleaning solutions in autoclave.
• Maintain all OSHA logs and required checks (i.e.
• Assist in maintaining all clinical equipment to include sterilizing.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; notifying operation manager and team lead of breakdowns and calling for repairs if directed.
• Prepare treatment rooms for patient examinations, keeping the rooms neat, stocked, and clean.
• Cleans and sterilize instruments, dispose of contaminated supplies per company policy.
• Collect blood(venipuncture), tissue or other laboratory specimens, log the specimens, and prepare them for testing. Pack and ship specimens to their appropriate destination.
• Notifies OM of medical supplies that need re-ordering.
• Keeps OSHA information up to date.
• Has working knowledge of medicines, prescriptions, and dosages. Calls in prescriptions for patients at request of physician.
• Ensures the last office note and reports from diagnostic tests are in chart before the physician/NP visits with the patient
• Faxes proper documents to the surgery coordinators from the satellite locations, as necessary. Schedules follow-up appointments while at satellite locations.
• Flexibility to stay late when necessary.
• Informs physicians and nurse practitioners when he/she is running behind schedule.
• Willingness to be cross trained to help with front desk duties.

Position Requirements:

• Possess a preference for dealing with people who are ill and need help.
• Possess the tact to deal effectively with patients, parents, physicians, nurse practitioners, audiologists, and other employees in the practice.
• Possess knowledge and experience with modern office procedures and office equipment and medical terminology.
• Maintains strict confidentiality of patient information.
• Follow up on tasks to completion.
• Comply with all regulatory requirements including OSHA, maintenance of clinical skills and certifications, etc.
• Possess the sense of discipline to work in accordance with accepted clinical standards.
• High school education or G.E.D. equivalent.
• Must have a valid Georgia driver’s license.
• Must have reliable transportation and be willing to travel to satellite offices as business needs warrant

Working Conditions:

• Position requires individual to be dressed in a uniform 100% of the time. 50 % of the time the individual will be required to wear protective equipment such as rubber gloves and masks.
• Position will require frequent exposure to blood and bodily fluids. Appropriate protective equipment will be provided.
• Exposure to hazardous materials will be frequent. These materials are primarily cleaning and disinfecting solutions.