**Candidate resume must indicate status of the required National MA Certification. Only candidates who are able to obtain their National MA Certification by 90 days of employment will be considered*

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview: The Front Office Medical Assistant Float is a vital member of the healthcare team, responsible for supporting both front office administrative functions and back office clinical duties across multiple departments, including the Women’s Center and Breast Clinic. This role ensures efficient patient flow, high-quality care, and excellent customer service. The float position requires flexibility, adaptability, and the ability to work in a fast-paced environment.

Schedule: Full-time, Monday through Friday day shift position. This position will be based out of our Scottsdale office Women's Center.

Essential Duties and Responsibilities:

Front Office (Check in/Check Out)

• Greet patients warmly and professionally.
• Register new patients and update demographic and insurance information.
• Collect and post payments; maintain and reconcile cash drawer.
• Schedule, confirm, and reschedule appointments.
• Answer and route phone calls; monitor fax server and patient callbacks.
• Prepare and distribute new patient paperwork and medical record requests.
• Maintain physician calendars and coordinate scheduling needs.
• Scan and upload documents into EMR; maintain accurate records.
• Ensure front desk organization and adherence to check-in/check-out protocols.