Arranges for the efficient and orderly scheduling, pre-service authorization, and registration of patients. Collects insurance information, dissects insurance eligibility responses determining appropriate amounts for pre-service collection, and communicates pre-service collection details to patients. Collects payments and coordinates with Financial Counselors when necessary. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel. Job responsibility includes duties in any area under the direction of the Director of Revenue Cycle Systems any may work in any revenue cycle location as directed to ensure adequate coverage and or training.