Work Experience:

Two years of experience in customer service related field;

One year of experience in patient registration and insurance verification in a health care setting, strongly preferred.

License/Registrations/Certifications:

None

Education and Training:

High school diploma or equivalent.

Training or educational background with medical terminology and familiarity with ICD9 coding preferred.

Skills:

1. Ability to deal tactfully with Associates, patients, visitors and the public.
2. Basic computer literacy and keyboarding skills required.
3. Effective written and verbal communication skills required.
4. Analytical and problem-solving skills required.
5. Knowledge of commercial and managed care payors and terminology.
6. Bilingual English/Spanish required.