Applications Specialist - Patient Access Services

Bring your passion to Texas Health so we are Better + Together

Position Highlights

• Work location: Texas Health Fort Worth: 1301 Pennsylvania Ave Fort Worth, TX 76104
• Work hours: Full Time, 40 hours, Days

Department Highlights:

• The Applications Specialist is a key member of the Patient Access Services team including ER, Outpatient and Scheduling.

• Orientation and training and remediation of PAS team on multiple campus.

• Provides support to staff and PAS leadership to meet KPI goals and target.

• Team-oriented work environment with expanded resources from other Patient Access areas.

• Supports and performs quality measures to meet Rev Cycle, PAS and regulatory objectives

Here's What You Need:

• Education

• H.S. Diploma or Equivalent required
• Other Healthcare or related field 2 years college coursework preferred

• Experience

• 3 Years Experience in Insurance verification, Hospital Admitting, or Business Office required.
• Previous technical support, training, and beta testing experience preferred.

• Licenses and Certifications

• CHAA - Certified Healthcare Access Associate Upon Hire
• CHAM - Certified Healthcare Access Manager Upon Hire

Skills and Abilities:

• Analytical and administrative skills necessary to accurately compile statistics, write Ad hoc reports, maintain logs, and input data into various computer programs.

• Excellent communication skills and ability to work with diverse user groups.

• Planning and project management skills.

• PC proficient with knowledge of software including all Microsoft applications.

• Strong interpersonal communication, documentation, and customer service skills required

What You Will Do:

• Duties to include, but not limited to:

• Responsible for onboarding new hires and completing Patient Access competency checklist review.
• Responsible for developing training tools and resources to support all areas of the Patient Access Department and departments without Patient Access personnel.
• Completes on-site, monthly rounds to provide a dedicated presence and accessibility with all entities that report to the Patient Access Leader.
• Supports scheduled/unscheduled downtimes and disaster preparedness which includes but is not limited to training team members, patient account reconciliation, and ensuring adequate supply of required downtime documents.
• Manages departmental information systems acting as the primary point of contact for questions and issues related to Information Systems such as Trace, Prelude, and Optime. Works with Information Systems and vendors for testing and implementation of new software systems and upgrades.
• Responsible for work queues, monthly auditing, SharePoint site, and report management as assigned by Patient Access Leadership.
• Participates in department meetings by creating content and presenting applicable department and system updates as assigned by Patient Access Leadership.

Additional perks of being a Texas Health Employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits .

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity highlights:

At Texas Health Fort Worth we take seriously our mission to improve the health of those in our community. We are a 726-bed, Magnet-designated, full-service hospital serving our community since 1930. Our location in Fort Worth provides convenient care to the residents of Fort Worth and the surrounding areas.

If you're looking for cardiovascular care, high-risk obstetrics, gynecology, neurosciences, sports medicine and emergency medicine, we've got it. Plus we're an accredited Cycle III Chest Pain Center, an Emergency Center of Excellence and provide gynecology, neonatal intensive care, respiratory therapy and orthopedic medicine.

And talk about award winning. Texas Health Fort Worth is Joint Commission-certified in both Heart Failure and Chest Pain, a Comprehensive Stroke Center, an Acute Heart Failure Center, a Level II Trauma Center, a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top-notch choice in North Texas for emergency services, women's services, cardiac care and much more

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

Primary Location: Fort Worth
Job: Clerical/Admin
Organization: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time