Job Title: Patient Access Representative

Location: CMC Support

Department Name: Patient Access Services

Req #: 0000244889

Status: Hourly

Shift: Day

Pay Range: $20.18 - $25.34 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Representative accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.

Qualifications:

Required:

• High School Diploma or GED

Preferred:

• Prior experience with hospital Patient Access/Registration and EPIC
• Knowledge of medical terminology and medical insurance

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• Full-Time, Day Shift
• Shifts vary Monday - Friday 8:00AM-4:30PM
• One Saturday monthly

Essential Functions:

• Interviews patient and or family to complete registration
• Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy ID and insurance cards. Complete and copy all consent forms
• Accurately complete the Medicare Secondary payer questionnaire (MSP)
• Answers department phones quickly and relays all messages
• Collect deposits, deductibles and co-pays so as to meet required cash targets
• Maintain the required productivity and accuracy percentage as specified for job level
• Obtain Advance Medical Directive information, patient specific
• Adheres to patient rights: provides for the confidential treatment of all communications and records

Please Note: The first-round interview for this position is a digital, on demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews. While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don’t want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well!

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

· Paid Time Off (PTO)

· Medical and Prescription Drug Insurance

· Dental and Vision Insurance

· Retirement Plans

· Short & Long Term Disability

· Life & Accidental Death Insurance

· Tuition Reimbursement

· Health Care/Dependent Care Flexible Spending Accounts

· Wellness Programs

· Voluntary Benefits (e.g., Pet Insurance)

· Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer