POSITION SUMMARY

The Cincinnati Art Museum has an opening for a full-time Security Supervisor - Nightwatch 2nd Shift in the Security Department. This position is salaried exempt and will be scheduled for 40 hours per week Tuesday through Saturday 4:30pm – midnight and rotating on-call.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

The Security Supervisor’s primary responsibility is educating and supervising security personnel on the safety and security policies and procedures of the Cincinnati Art Museum. In addition, the Security Supervisor is responsible for monitoring the nightly security operations, including supervising the security personnel, and promoting excellent customer service both internally and to the public. Duties include, but are not limited to:

• Supervises and coordinates the scheduling of security guards working on the floor and parking lot during events, as well as circulating and monitoring galleries via CCTV, including the inspection of each gallery and doors to ensure proper security and housekeeping are maintained.
• Assists in maintaining departmental records.
• Assists in monitoring, operating, and maintaining the alarm systems.
• Investigates and completes accurate incident reports to be submitted to the Director’s office, Division Head, and Human Resources.
• Assist visitors that may be sick or injured.
• Oversees the closing and securing of the building at the end of the day.
• Assists in maintaining Security Department equipment including keys, radios, and uniforms.
• Assists with key and access control.
• Supervises evening events.
• Plans and conducts training programs to encourage to development of the security personnel as well as other members of the Art Museum staff.
• Assists with creating and implementing strategies for identifying and recruiting new Security personnel.
• Handles special requests, suggestions and complaints made by Art Museum staff.
• Provides excellence in customer service and portrays a positive and professional image of the Art Museum.
• Coordinate and monitor training program.
• Other duties as assigned by Chief of Security and Assistant Chief of Security.

MINIMUM REQUIREMENTS

• High School diploma or equivalent work experience is required.
• Ideal candidate will have two or more years of museum or security experience, as well as a proven track record with working with the public.
• Effective oral and written communication skills.
• Candidate must possess excellent interpersonal skills and work well in a team environment. In addition, the Security Supervisor must have the ability to read, analyze and interpret general business documents, effectively communicate with visitors in person and on phone calls, and present information and respond to questions from staff or visitors.
• Must be self-motivated, multi-task oriented, and be able to work well under pressure and emergency situations. Knowledge of security practices/procedures is preferred.
• Proficiency in Microsoft Office Suite.
• Reliable transportation with the ability to respond (24/7) to any museum or warehouse emergencies in a timely matter.