Payment Services Manager
Department: Payment Services
Reports To: Vice President of Finance
Grade Level: 13
Status: Exempt

Position Summary:

The Payment Services Manager is responsible for overseeing the daily operations of debit and credit card processing, ATM fleet management, fraud monitoring, ACH, wire transfers, mobile deposits, and shared branching. This role ensures the delivery of accurate, timely, and compliant payment services while leading a team and managing vendor relationships. The manager plays a critical role in risk mitigation, regulatory compliance, and maintaining service excellence.

We’re seeking a candidate who understands the fundamentals of payment operations and consistently demonstrates initiative. Ideally, this individual will have a proactive mindset, excel in time management, and willingly step in to support the team.

Key Responsibilities:

Summary of Physical Demands:

While performing the responsibilities of the job, the employee is required to convey detailed or important instructions and ideas accurately, audibly and quickly; hear average or normal conversations and receive ordinary information; use hands to perform such tasks a computer typing, file maintenance, using telephones, ten key adding machines and related office equipment; regular and frequent movement requiring use of hands, writes, arms, fingers; visual acuity required to prepare, read, and inspect documents and interpret information on a PC screen. This is primarily sedentary office work with occasional physical activity requiring lifting of small boxes/files. Ability to sit for long periods.