JOB SUMMARY

• Troubleshoot, diagnose, and repair V-force, Enersys, and other makes of industrial batteries and chargers.
• Perform planned maintenance on all battery & charger makes.
• Travel from job site to job site, using a company owned vehicle, also used for transporting his/her tools and/or equipment to the job site.
• Maintain and manage paperwork.

EXPECTATIONS

• Travel to customer sites to install, repair, and perform preventative maintenance to customer’s motive power equipment.
• Follows all company policies and procedures as listed, but not limited to warranty, safety, environmental, OSHA, and DOT Hazmat
• Safely operate material handling equipment per OSHA requirements
• Maintains a safe, orderly, and clean working environment.
• Maintains records of performance reports
• Interacts with all levels of people, both inside and outside the company
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Provides the highest quality of service possible to assure customer satisfaction.
• Functions independently without direct supervision
• Completes compliance and job-specific training.
• Replaces defective parts, reassembles, and repairs batteries and related equipment; Installs new equipment at customer's facility to ensure full functionality according to specifications.
• Is directly responsible for company assets, including a service vehicle, parts inventory, tools, and test equipment.

QUALIFICATIONS

• 2-3 years of previous experience in field support within DC Power and or Telecom industry
• Basic knowledge of Microsoft Office and the Internet
• Basic mechanical aptitude
• Previous experience working with hand and power tools.
• Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
• Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Able to solve simple equations.
• Experience should be substantively in the Electrical related field.
• High School Diploma or equivalent

PREFERRED QUALIFICATIONS

• Certificate/Diploma in Mechanical/Electronic/ Electrical or related field
• 4-6 years DC power installation experience
• An advance understanding of DC Power
• The use of test equipment and reading schematics
• Hands-on job experience

GENERAL JOB REQUIREMENTS

• Must be able and willing to do overnight travel for product training.
• Must be able and willing to operate a forklift.
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to differentiate colors.
• Must be able to lift up to 50 pounds on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time.
• Employees are responsible for always wearing the required Personal Protective Equipment in the proper manner.
• Must be able and willing to be on-call.
• Must be able and willing to wear a respirator.
• Must be able and willing to work overtime.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.