Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers jobs in Florida

Low Voltage Security (Tiers I / II / III)

SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation!

Job Summary: The Low Voltage Security Technician at SafeTouch Security installs, services, troubleshoots, repairs, upgrades, and maintains residential and small-business security, surveillance, access control, and smart-home systems. This role supports burglar alarms, cameras, video doorbells, access control, smart-home devices, and related low-voltage equipment. Technicians progress through three tiers based on technical expertise, independence, troubleshooting capability, and leadership responsibilities.

Duties and Responsibilities – all three tiers:

Install, service, troubleshoot, repair, and maintain residential and small-business security and smart-home systems.
Run, secure, terminate, and label low-voltage wiring through attics, walls, crawlspaces, ceilings, and other structures.
Mount, configure, program, and test alarm panels, keypads, sensors, cameras, video doorbells, smart locks, access control devices, and related equipment.
Diagnose wiring, panel, sensor, communication, networking, and device connectivity issues; implement corrective solutions.
Perform system testing, inspections, preventative maintenance, upgrades, and quality-control checks.
Educate customers on system operation, mobile applications, troubleshooting, and best practices.
Maintain accurate documentation of job notes, equipment usage, serial numbers, service outcomes, and inventory.
Ensure compliance with company installation standards, safety protocols, industry codes, and regulatory requirements.
Maintain clean, organized, and hazard-free job sites, including end-of-job cleanup.
Participate in after-hours/on-call rotation.
Perform additional duties as required to support evolving business needs.

Tier Progression Responsibilities:

Tier I

Assist senior technicians with installations and service work.
Perform basic installations, equipment mounting, and wiring support.
Conduct basic testing and troubleshooting under supervision.
Learn panel programming, system configuration, and diagnostic procedures.

Tier II

Independently complete standard residential and small-business installations and service calls.
Troubleshoot and resolve intermediate technical issues involving wiring, sensors, panels, cameras, and connectivity.
Perform system expansions, upgrades, and equipment replacements.
Provide guidance and training support to Tier I technicians.

Tier III

Independently lead complex installations, takeovers, advanced troubleshooting, and integrated system projects.
Design and recommend customized security and smart-home solutions.
Perform advanced diagnostics on integrated and network-connected systems.
Conduct audits, inspections, and quality assurance reviews.
Mentor, train, and provide technical leadership to lower-tier technicians.
Assist with process improvement, SOP (Standard Operating Procedure) development, and field best practices.

Requirements by Tier:

Tier I

High school diploma or equivalent.
Basic understanding of low-voltage wiring or related technical aptitude.
Willingness to learn installation and service of security systems.
Ability to use hand tools, ladders, testers, and installation equipment safely.

Tier II

High school diploma or equivalent.
2+ years of experience in security/alarm/low-voltage installation or service.
Strong knowledge of alarm systems, wiring methods, device programming, and troubleshooting.
Ability to independently manage installation and service appointments.

Tier III

High school diploma or equivalent.
3+ years of experience in security/alarm installation and service.
Advanced knowledge of integrated security systems, diagnostics, networking basics, and programming.
Demonstrated ability to lead complex technical work and mentor junior technicians.
Industry/manufacturer certifications preferred.

Additional Requirements – all three tiers:

Strong problem-solving and analytical skills; detail-oriented with technical aptitude.
Excellent communication and interpersonal skills with customers, coworkers, and vendors.
Work independently and collaboratively in a team environment.
Proficiency with mobile apps, service software, and basic computer systems.
Pass drug screening and background check requirements.
Valid driver’s license with an insurable driving record and ongoing compliance with SafeTouch fleet policy.
Bilingual skills are a plus.

Physical Requirements – all three tiers:

Work indoors and outdoors in varying conditions, including attics, crawl spaces, roofs, and uneven or slippery surfaces.
Stand, walk, sit, bend, kneel, crouch, reach, and safely ascend/descend stairs or ladders for extended periods.
Move and handle equipment or materials up to 50 pounds.
Use hand tools, power equipment, and technology safely, requiring adequate vision, hearing, and manual dexterity.
Observe details, read documents (electronic or hard copy), and present or exchange information clearly in person, by phone, in writing, or electronically.
Communicate effectively during interpersonal interactions and presentations.
Drive to and from work and client sites as business needs require.
May be exposed to loud noise environments.

Job Type: Full-time, non-exempt

Core Work Hours/Availability:

Regular schedule: 7:00 AM to 4:00 PM Monday through Friday, with overtime as business needs require. Available to work Saturdays on a rotational basis.
Training schedule: Typically Monday through Friday during the initial training period.
Participate in a rotating on-call schedule, with a $75 stipend for each assigned on-call period.

Travel: Approximately 10%

Pay Range: $20 – 32/hour

Benefits:

Competitive pay plus quarterly incentive opportunities
Comprehensive benefits package (medical, dental, vision)
401(k) with match
Paid time off and holidays
Opportunities for professional development and growth

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Alternate keywords: Home automation, smart home, door locks, electronic locks, thermostats, cameras, life safety, alarm installation, electronic security, physical security, security systems, low voltage security technician, residential & small business security, intrusion detection

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