IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions headquarters is located on the Space Coast of Florida, just minutes from beautiful east coast beaches.

IM Solutions is searching for an AV/IT Commissioning Lead Technician responsible for ensuring AV systems are fully operational, tested, and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality.

Reports to: Installation Manager

Key Responsibilities:Lead, coordinate and prioritize project related taks on a daily basisConfigure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system designInstall and maintain AV/IT systems including racks, diaplay devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers
Conduct final system testing, calibration, and quality assurance checks before project completionTroubleshoot and resolve performance issues in AV/IT system configurationsProvide daily job progress reports to the Installation ManagerProvide training and documentation to end-users for system operationWork closely with engineers and field technicians to implement the system as specified in the engineering documentationMaintain redline documents, and system configuration to be updated for final customer deliverables packageMaintain any other detailed commissioning reports and compliance documentation as needed. Support Service and maintenance department on an as-needed basisStay informed on firmware updates and best practices in system commissioning

Essential Duties:
This is a partial list. Other duties may be assigned as needed.

Perform system commissioning, including testing, calibration, and optimizationEnsure all AV systems meet design and performance requirementsIdentify and resolve technical issues before system handoverDocument configurations and provide training materials for end-usersMaintain knowledge of AV networking, control systems, and signal processingAssist in troubleshooting complex technical challengesProvide feedback to engineering and installation teams for continuous improvement

General Duties:
This is a partial list. Other duties may be assigned as needed.

Maintain knowledge of AV networking, control systems, and signal processingAssist in troubleshooting complex technical challengesProvide feedback to engineering and installation teams for continuous improvement

Required Qualifications:

10+ years of AV installation experience3-5 years of AV commissioning and system testing experienceStrong understanding of AV signal processing, networking, and control system programmingCTS, CTS-I or equivalent certification preferredHigh level of experience with DSPs, control systems, and network audio/video distribution technologiesExcellent analytical and troubleshooting skillsGreat communications ability to clarify and meet customer expections

• IM Solutions Core Values Alignment
• Core values are the most important aspects of the IM Solutions culture.
Life-Long Learning - Personal commitment in learning inspires us to continually growOthers Focused - Building strong relationships with team, customers and communityPositivity - Positive thinking will give us positive resultsSolutionist - Passionate and reliable problem solving is in our DNA
• If your personal core values align with ours, you can find success at IM Solutions.
  
  Physical Demands
• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.
• Ability to regularly climb, descend, and work from ladders up to heights of 25 feet
• Ability to work with safety harness in bucket or boom lift (Cert training will be provided)
• The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  
  Benefits
• Flexible 9/80 work schedule with every other Friday off
• Health, Dental and Vision Insurance
• Simple IRA with company match
• Paid Time Off
• Paid Holidays
• Employee Incentive Plan based upon KPI performance
• Comprehensive training program