Role: Community Support Generalist Reports to: Manager of Clubhouse Programs

FLSA Status: Exempt

Salary Range: $50,000

Location: Home location will be Hopkins Clubhouse, but at times way be requested to spend days at either the Uptown or Ramsey County clubhouses

Are you passionate about supporting mental well-being and eager to be part of a vibrant community? At Vail Communities, our mission is to cultivate hope for mental health and wellbeing, and we transform mental health care through innovative, community-driven approaches. Our Clubhouse Program is at the heart of our work, offering a supportive environment where individuals can engage in meaningful activities, foster personal growth, and build lasting connections.

As a Community Support Generalist at Vail Communities, you'll work in a uniquely supportive and collaborative setting alongside adults living with mental illness. Our community-based approach to recovery uses ordinary daily activities to connect staff with members, members with each other, and everyone to their strengths and talents.

In this role, you will be instrumental in planning and coordinating work tasks, supporting goal setting and job development through training and support at transitional employment sites. You will model encouragement, appreciation, and a focus on abilities, all aimed at helping members see and hear themselves as valued participants within the Clubhouse community.

At Vail, we believe that work should be enjoyable and fulfilling. That’s why we strive to create a fun and dynamic atmosphere where creativity thrives and everyone feels valued. By fostering wellness and supporting individuals through engaging programs, you’ll play a crucial role in making a real difference in their lives.

If you’re ready to embrace a rewarding career that combines purpose with enjoyment, we invite you to apply for the Community Support Generalist position. Become a part of our compassionate team and help us create a brighter, more connected future for everyone in our community.

Who are we?

Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values, we offer purpose, direction, and hope.

What do we offer?

Our employees are the best part of Vail. We are pleased to provide a collaborative work environment, a great workplace, a hybrid work model, and great perks and benefits. As our team member, you will receive a comprehensive package that includes free and low-cost ancillary health services for you and your family and a superior work-life balance in addition to our complete core benefits package. We offer a balance by providing paid time off starting at 3 weeks per year, 13 company-paid holidays, 3 personal days, and safe and sick time allowances. Additional offerings include paid training & CEU opportunities, company-issued laptop, and Employee Assistance Program to support employees and their families.

What will you do?

The Community Support Generalist's responsibilities include planning and coordinating work tasks with small and large groups, assisting Clubhouse members in developing health and wellness, vocational, educational, and housing goals and objectives, and more. The Community Support Generalist engages with Clubhouse members as colleagues in meaningful work and encourages and engages with people who might not yet believe in themselves. Community Support Generalists lead and model through encouragement, appreciation, and a focus on abilities while allowing for and accommodating the needs of an individual served. The Community Support Generalist develops relationships with Clubhouse members with an end goal of seeing and hearing themselves as valued participants within the Clubhouse community. This role may have some individualization of focus, e.g., health and wellness, vocational/transitional employment, data, and social recreation, as the community and its needs develop and evolve.

Education and Experience

• BA or BS in human services or related area, or BSW with valid and current Social Work licensure, or Community Health Worker (CHW) certificate, or equivalent combination of education and experience.
• Minimum 2 years’ experience in mental health or human services.
• Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage, and have access to an automobile.

Our Commitment to Diversity, Equity, and Inclusion

Vail Communities is an Equal Opportunity/Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.

In compliance with the Americans with Disabilities Act, Vail Communities will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with the employer.