South Hills Interfaith Movement (SHIM) is a human services organization dedicated to mobilizing community resources and implementing sustainable programs that compassionately help our neighbors meet basic needs, achieve self-sufficiency, and build community. We provide direct assistance (food, clothing, and utility assistance) as well as a variety of programs including service coordination, children and youth programs, and the South Hills Family Center.

Job Summary:

SHIM aims to adapt programs to better serve the South Hills community. SHIM has adopted a nationally developed and evaluated Mobility Mentoring® framework, developed by Economic Mobility Pathways (EMPath). Mobility Mentoring is an evidence-based educational, economic mobility coaching approach that seeks to increase participants’ intrinsic motivation to improve their economic status and educational attainment.

Mobility Mentoring is based on the science of what it takes to problem solve and plan when you are living with trauma and stress. The one-on-one relationship between participants and their coaches is based on what research—and common sense—tells us about what people need to get ahead in life: Sound advice from a trusted mentor. Support to set and achieve goals for all the important parts of life—from health and career, to family, finances, and education. Recognition for success.

The Mobility Mentoring Coach is a full-time, direct-service position that provides one-on-one coaching and support to program participants.

Essential Functions:

• Provide one-on-one coaching to participants using the Mobility Mentoring framework.

• Build trusting, strengths-based relationships with participants to support long-term goal setting and stability.

• Work collaboratively with participants to identify goals across domains such as housing, employment, education, health, and finances.

• Help participants develop action steps and strategies to achieve identified goals.

• Provide guidance and support in identifying and reducing barriers to stability and self-sufficiency.

• Connect participants to internal SHIM services and external community resources as needed.

• Advocate for participants to access appropriate housing, employment, education, health care, transportation, and other supportive services.

• Provide encouragement, accountability, and problem-solving support to help participants maintain progress toward goals.

• Assist participants in accessing workshops, classes, and educational opportunities that support economic mobility.

• Maintain accurate and timely documentation of participant interactions and progress while upholding confidentiality standards.

• Participate in team meetings, case consultations, and supervision.

• Coordinate and participate in outreach strategies to educate stakeholders about Mobility Mentoring and recruit participants.

• Perform other responsibilities as requested by the supervisor and/or Director of Service Coordination.

• Remote work is available after the successful completion of the initial training period (up to three months). Following training, employees may work remotely up to two days per week, depending on schedule and program needs.

Minimum Qualifications:

· Possess cultural humility and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.

· Thrive on direct interaction with individuals and families.

· Excellent problem-solving skills.

· Excellent organizational and time management skills with the ability to set priorities. Excellent planning and follow-up skills.

· Excellent attention to detail.

· Strong critical-thinking skills.

· Ability to work as a team member, with energy, flexibility, and the ability to multi-task.

· Experience navigating the education, housing, or social service system is a plus.

· Reliable transportation and willingness to travel to meet with participants.

· Knowledge of Microsoft Office, basic computer software and the internet.

· Bachelor's degree in social work or related field of study required.

· Reliable independent transportation, valid driver’s license, proof of insurance.

Clearance Requirements:

· Pennsylvania Access to Criminal History (PATCH) through the Pennsylvania State Police

· Pennsylvania Child Abuse History (PACA) through the Pennsylvania Department of Human Services

· FBI Criminal History Background Check (FBI Fingerprint); requires the individual to submit their fingerprints to the FBI and have the background check run through the PA State Police’s designated agencies

· NSOR

· Mandated Reporter Training

Physical Requirements:

The physical demands described here are representative of those that must be met as an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is required to sit, walk, stand, use hands, fingers and feet, reach with hands and arms, talk and hear. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, depth perception and the ability to adjust and focus. Specific job duties require data entry, and the ability to hear and speak over the telephone.

SHIM is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.

If you need assistance or accommodations during the application or employment process, please contact jchristopher@shimcares.org