Community Health Worker in Kalamazoo, Michigan at Integrated Services of Kalamazoo

Do you have a passion for improving the health of individuals receiving behavioral health services? Are you looking for work/life balance and an excellent benefit package? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Community Health Worker at Intregated Services of Kalamazoo!

What You Will Be Doing

As a Community Health Worker (CHW), you will provide outreach services both at ISK’s Urgent Care & Access Center (UCAC) and within the community, supporting at-risk populations. In this role, you will assist individuals in identifying social determinants of health and help them navigate available resources. You will provide hands-on support with accessing services, including completing applications and connecting clients to programs related to housing, food, education, and healthcare.

You will be responsible for scheduling appointments and delivering high-quality customer service through phone calls, in-person interactions, and community visits. Using your knowledge of local resources, you will help ensure individuals can access the support they need to meet their basic needs.

This position involves close collaboration with Same Day Access, crisis-oriented programs, and the CHW team. You will balance responsibilities both in the field and onsite, working under the guidance of program leadership to effectively support the community.

What We Require
A high school diploma or GED with 1 year of work experience in mental health, healthcare, or community resources is required. You must be able to prioritize tasks and manage time in an effective and efficient manner. You must be able to work independently, maintain professional boundaries and be detail orientated. Basic computer skills including word processing, spreadsheets, database management and e-mail is required. Travel throughout the Kalamazoo area is required. Lived experiences with behavioral health are desired.

Who We Are
Integrated Services of Kalamazoo (Formerly Kalamazoo Community Mental Health and Substance Abuse Services -KCMHSAS) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Why Work For ISK?
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 10 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program!

Come Join Us!
Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are encouraged to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements/Working Conditions:
Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.

Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.