The Role

Based out of Megaport’s Brisbane Headquarters, the Global Head of People & Culture will report to the Chief Legal Officer, the executive responsible for the global People & Culture function of the Megaport Group.

This role combines strategic partnership with operational leadership, ensuring Megaport's people strategy is effectively executed across the business globally.

You'll lead the Global People & Culture team and drive the execution of Megaport's global people strategy, helping shape its ongoing evolution. This is a hands-on role, accountable for ensuring our people programs, talent acquisition activities, payroll, employee experience initiatives and people operations are executed effectively and consistently across the business.

You'll lead and develop the People & Culture team while coaching leaders across the organisation to attract, develop and retain exceptional talent and foster a high-performance, values-driven culture.

This role is ideal for a strong people leader who enjoys translating strategy into action, building scalable people practices, and delivering outcomes in a fast-moving global technology environment.

Lead the Global People Function

• Lead and develop Megaport's Global People function, including the People Operations, Business Partnering, Talent Acquisition and Payroll teams.

• Drive the evolution of People technology, automation and AI-enabled processes to improve employee experience and operational efficiency.

• Establish meaningful people metrics and dashboards.

• Ensure the effective delivery of people programs across all regions, and measure the effectiveness and ROI of these People initiatives.

• Drive consistency, compliance and operational excellence across the employee lifecycle.

• Foster a collaborative, high-performing and commercially minded People team.

• Act as a trusted advisor and coach to leaders across the business to build high-performing teams

• Support the Executive responsible for People in delivering strategic priorities.

• Contribute to the development of people strategy through insights, operational expertise and business partnership.

• Translate strategic direction into practical, scalable people initiatives.

• Develop leadership capability and accountability across all levels of the organisation.

• Design and embed leadership development and succession planning frameworks.

• Partner with business leaders to support workforce planning and organisational growth.

• Lead global recruitment strategy execution and hiring delivery.

• Continuously improve recruitment processes, employer branding and candidate experience.

• Monitor hiring metrics and drive continuous improvement in talent acquisition outcomes.

• Own the global performance and talent management framework.

• Drive succession planning and identify critical talent risks.

• Support initiatives that strengthen employee engagement, wellbeing and belonging.

• Partner with leaders to enhance team effectiveness and employee performance.

• Champion Megaport's values and culture across all employee touchpoints.

• Support organisational change initiatives and business transformation activities.

• Lead by example, demonstrating integrity, curiosity, accountability and a growth mindset.

• Oversee employee relations, policy management, payroll and people compliance activities.

• Ensure employment practices align with legislative requirements across jurisdictions.

• Provide data-driven insights and recommendations to support business decisions.

• Contribute to continuously improving the People & Culture function through projects and initiatives, systems, policies and procedures.

• 10+ years' experience across Human Resources, People & Culture or People Operations.

• Demonstrated experience leading global People and Talent Acquisition functions across multiple geographies.

• Experience scaling People functions in a high-growth organisation.

• Experience implementing and managing HRIS and other people systems.

• Experience supporting geographically distributed teams across multiple countries.

• Experience partnering with executives on complex human resource matters, delivering presentations and supporting board reporting requirements.

• Strong understanding of contemporary people practices, employee relations and employment legislation.

• Experience within technology, SaaS or high-growth organisations.

• Strong leadership capability with a track record of developing, inspiring and motivating high-performing teams while maintaining a hands-on approach.

• Excellent stakeholder management and influencing skills.

• Commercial mindset with the ability to balance people outcomes and business objectives.

• Strong analytical and problem-solving capability.

• Ability to execute effectively in a dynamic and evolving environment.

• Passion for creating exceptional employee experiences.

• Domain expertise; experience across the whole employee lifecycle, including business partnering, recruitment, employment laws and best practices.

• Demonstrable creative and enthusiastic approach to delivering people initiatives while operating with a strong work ethic and a commitment to achieving excellence.

• Exceptional communication and interpersonal skills, and the ability to build key relationships across all levels of the organisation.

• Proven experience in managing high-pressure environments and delivering results within tight deadlines.

• International People & Culture experience supporting executives, managers and employees in different countries and time zones (North America, Australia and Europe preferred).