Key Responsibilities:

• Conduct comprehensive PAP therapy education sessions with new and existing patients
• Demonstrate proper mask fitting, equipment setup, and maintenance procedures
• Troubleshoot device issues and provide technical support
• Review sleep study results and therapy data with patients
• Document patient education sessions and compliance monitoring
• Coordinate with physicians and sleep specialists on patient progress
• Maintain equipment inventory and ensure proper sanitization protocols

Required Qualifications:

• High school diploma or equivalent (Associate's degree preferred)
• Strong communication and teaching abilities
• Comfort with medical technology and software systems
• Professional appearance and demeanor for patient interactions
• Basic computer skills for documentation and data analysis

Preferred Experience:

• Respiratory therapy or sleep medicine background
• Medical device training or technical support experience
• Patient education or healthcare teaching roles
• Customer service in healthcare settings
• Experience with DME or sleep therapy equipment

Clinical Knowledge (Preferred):

• Understanding of sleep apnea and respiratory disorders
• Familiarity with PAP therapy principles
• Basic knowledge of sleep study interpretation
• Awareness of compliance requirements and insurance guidelines

Essential Soft Skills:

• Patience and empathy for patients struggling with therapy adaptation
• Strong listening skills to understand patient concerns
• Ability to explain complex medical concepts in simple terms
• Detail-oriented approach to documentation and follow-up
• Problem-solving skills for equipment troubleshooting

High school diploma or equivalent (Associate's degree preferred)

• Strong communication and teaching abilities
• Comfort with medical technology and software systems
• Professional appearance and demeanor for patient interactions
• Basic computer skills for documentation and data analysis