• Administer and support Microsoft 365 (including Teams Voice), Azure, and related cloud applications to ensure performance, reliability, and security
• Monitor system health, alerts, and performance; troubleshoot and resolve issues proactively
• Manage user accounts, access controls, licensing, and security configurations
• Perform backups, data recovery, and system maintenance activities
• Maintain and support hybrid cloud/on-prem infrastructure integrations
• Apply patches, updates, and upgrades to cloud and enterprise systems
• Collaborate with vendors and internal teams to resolve technical issues and implement solutions
• Identify system inefficiencies and implement approved performance improvements
• Develop and maintain Microsoft 365 solutions (Power Apps, Power Automate, Power BI, SharePoint Online)
• Translate business requirements into scalable technical solutions and workflows
• Ensure proper governance, documentation, and compliance for systems and applications
• Support and lead cloud and infrastructure-related projects
• Evaluate emerging technologies and recommend improvements aligned with business needs

Need to have:

• Associate degree in Computer Science or related field with 4+ years of relevant experience, OR Bachelor’s degree with 3+ years of experience
• 3–4+ years of experience supporting Microsoft 365, Windows OS, and desktop environments
• 3–4+ years of experience with cloud platforms (Azure preferred; AWS or similar acceptable)
• Experience supporting Microsoft Teams, including Teams Voice
• Experience with Microsoft 365 development tools (SharePoint Online, Power Platform)
• Strong troubleshooting, problem-solving, and system performance analysis skills
• Experience with Windows Server (2012/2016) and Windows 10 environments
• Ability to manage user access, security, and system configurations
• Strong communication skills and ability to work across technical and non-technical teams
• Ability to prioritize and manage multiple support requests effectively
• Valid driver’s license

Nice to have:

• Experience with direct end-user support in a corporate environment
• Experience with mobile network environments
• Advanced Microsoft 365 / Power Platform development experience

Pre-Employment Requirement: Employment is contingent upon successfully completing a pre-employment background check and drug screen

Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities. We offer a collaborative work environment with challenging and rewarding work, which provides for professional development and work-life balance in a highly technical, stable and innovative industry. We give back to the communities we have served for more than 80 years by embracing opportunities to volunteer, donate and support economic development. Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability.

Connexus Energy’s benefits package includes medical/dental/vision insurance, health savings account, flexible spending accounts, 401(k) plan with generous company matching and non-matching contributions and independent investment advisory services, accrued PTO, holiday pay, tuition reimbursement, recognition program, employee referral program, and employee activities. Company paid life insurance, short-term disability, and long-term disability is also provided.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.