Job Title: Communication Specialist I - Ambulance Dispatch - FT

Description Employment Status:Full timeShift:Variable Hours (United States of America)Facility:2301 Brambleton Ave SW - Roanoke CP09 Carilion Medical Center.
Requisition Number:R157769 Communication Specialist I - Ambulance Dispatch - FT (Open) How You’ll Help Transform Healthcare:The Communication Specialist I works in the call center for Carilion Clinic Patient Transport (CCPT) department. The Communications Specialist is a central link in the safe transfer and transport of patients throughout the region and is one of the first points of contact for patients, prospective patients, discharge planners, insurance companies/brokers, physicians, facilities, 911 dispatch centers, and other Emergency Medical Services (EMS) agencies with Carilion Clinic. What We Require:

Education: High school diploma or equivalent required.

Experience: Prior experience in a call center, 911 dispatch center, or as an Emergency Medical Services provider required.

Licensure, certification, and/or registration: American Heart Association Basic Life Support - Health Care Provider (AHA BLS -HCP) required within 3 months of hire. Virginia Office of Emergency Medical Services certification required as an Emergency Medical Technician- Basic (EMT-B).

Other Minimum Qualifications: Must be proficient with keyboarding/typing and use of software applications, including Windows. Must demonstrate sustained proficiency in multi-tasking and effective communication skills focused on customer service.

To learn more about our Communication and Transfer Center, read this article: CCPT Communication and Transfer Center

Recruiter:

JAMIE RATLIFF

Recruiter Email:

jsratliff@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training