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We are seeking an energetic and personable Banquet Operations Manager to lead our banquet and catering front-of-house operations.

Relocation assistance may be available for the position.

Why Tetherow?

At Tetherow Resort we have an exciting opportunity for you to join our Food & Beverage leadership team and take our banquet and catering operations to a new level. Chosen in the Condé Nast Readers’ Choice Awards as one of the top-tier resorts in the Pacific Northwest for multiple years, at Tetherow we take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We invite you to explore a career with us and join in the fun!

Who you are...

You have multi-year experience successfully managing banquet and catering front-of-house operations, ideally in a resort environment

You have proven leadership skills and the ability to motivate and develop all team members

You have a passion for service excellence and thrive in a fast-paced, continually changing environment

You have the ability to successfully lead and support an events team to meet expectations for productivity, quality and goal accomplishment

You display exemplary communication and interpersonal skills, capable of building strong relationships with Club members, guests, team members and vendors

You have knowledge of food and beverage standards and enjoy working in hospitality

You have superior knowledge of banquet space planning and organization and a stellar attention to detail

You possess a current Food Handlers permit and OLCC Server’s Permit

You are available to work a flexible schedule, including evenings, weekends and holidays

You are energetic, positive, inspiring and adventurous and you love to have FUN while you’re at work!

What you'll do…

You will lead banquet and catering front of house operations, ensuring the successful execution of all banquet and catering events held at the resort

You will support the events team and will lead them to consistently meet or exceed the standards of service and product quality

You will attend all banquet event order (BEO) meetings, and Food & Beverage meetings as requested

You will manage cost controls and partner with F&B leadership to develop strategies to increase the department’s financial performance

You will partner closely with the sales and events team to ensure the success of banquet and catering events

You will ensure the quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience

You will complete administrative duties including but not limited to scheduling, payroll management, inventory, event deliveries, ordering, equipment oversite, etc.

You will oversee the recruitment, training, development and career progression of events team members and manage retention efforts

You will represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests

You will communicate clearly and develops strong working relationships with all team members working in banquets/events and throughout the property, contributing to a positive and cohesive working environment

You will respond effectively to guest inquiries and resolve guest complaints within the scope of your authority

Benefits & Extra Perks!

Medical, dental and vision insurance + voluntary benefit offerings

401(k) plan with Company match

Paid time off

Golf privileges

Resort discounts

Work in one of the most beautiful settings in Central Oregon!

What are you waiting for? Click here, apply and join the team: https://tetherow.com/careers/

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