Job Number: 481

Location: Midland

Supervises: Y

FLSA: Non-exempt

Division: IDD

Salary: $22.69 per hour. Sign on bonus may be available.

Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change

Driving required: Y

Travel required: Y

Settings: office, field

POSITION SUMMARY/JOB PURPOSE:

The IDD Outpatient Biopsychosocial Intervention (OBI) Leaddirects and trains staff responsible for OBI and Collaborative Care CaseManagement (CCCM). This position provides administrative program oversight andsupports effective operation, quality assurance, and compliance of the OBIprogram. This role ensures that services are provided are in alignment withHHSC standards, program requirements, and participant needs. This positionsupervises the IDD Collaborative Care Case Manager.

This position works independently, under limitedsupervision, reporting major activities through periodic meetings.

EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:

Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields.

Experience Required: At least 2 years experience with individuals with intellectual anddevelopmental disabilities or mental illness preferred.

Registration, Certification, Licensure or otherQualifications Required:

• Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements.
• Requiredto pass criminal history and background checks as well as pre-employment drugscreen.
• Mustobtain QIDP and QMHP certification within 90 days of hire.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensuretraining and provision of CCCM, including, the Person-Centered Recovery Plan(PCRP) and Skills Training, using a person-centered approach focusing on theneeds and desires of persons served.
• EnsurePCRP is led by the person served, embracing recovery, self-determination,community inclusion, respectful of the person's unique recovery journey.
• Assistwith development and implementation of processes, procedures and checklists forreferrals, intake process, biopsychosocial assessments, and other policies andprocedures.
• Assist asneeded with Performance Contract Reporting requirements.
• AdministerBio-psychosocial Assessments for new admits.
• Provideeducation and training for community partners who may not understand how IDDand MH and/or IDD, MH and SUD manifest and how their unique ability toparticipate in the recovery process.
• Supportcontinuous improvement initiatives to improve CCCM and OBI program as a whole.
• DevelopSkills Training to support goals discovered by person enhance outcomes across aarrange of quality of life areas.
• Collaboratewith other LIDDAs to enhance continuity of services.
• Provideadministrative and supervisory duties to ensure effective operation of the OBIprogram.
• Assist inresolving emergencies.
• Identifyand resolve workplace problems.
• Meet unitperformance measures or targets.
• Maintainassigned caseload.
• Coordinateappropriate services to designated caseload.
• Enteraccurate and appropriate documentation of services within timeframe required.
• Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures.
• Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes.
• Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements.
• Adhere tothe Code of Conduct and Standards of Behavior policy requirements.
• Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative,courteous and respectful behavior at all times.
• Communicateregularly with supervisor.
• Open andprocess mail/email in a timely manner.
• Answerphone, collect phone messages and respond to requests timely and accurately.
• Maintainsafe and clean working environment by complying with procedures, rules andregulations.
• Performall work functions and interactions using a trauma informed approach.
• Displayprofessionalism when representing PermiaCare and the program in the community.
• Maintaincompliance with legal requirements and company policies and procedures.
• Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition.
• Completeall training as assigned prior to due date.
• Plan,organize, assign, supervise, review, and evaluate the work of assignedemployees.
• Participatein the hiring process and termination process of assigned employees, includingrecommending selection of staff to hire.
• Completeemployee corrective actions as needed and in a timely manner.
• Communicateregularly with assigned employees.
• Ensurecompliance for performance evaluations for assigned employees.
• Performapproval of timesheets on time.
• Develop,implement, and monitor new and revised operational policies and workprocedures.
• Monitorcaseloads of assigned staff and assigns work accordingly.
• Coordinatewith Human Resources to respond to employee concerns or complaints.
• Establishexpectations and provide employee performance feedback on an on-going basis,including ensuring understanding of performance targets and goals.
• Provideorientation and on-going training, mentoring, and coaching to assignedemployees.
• Maintainquality and quantity of work performed within work unit.
• Fill infor subordinates when needed to ensure coverage.
• Other duties as assigned.

MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties):

• Fill infor other staff as needed.
• Participatein team meeting or staffings.
• Participatein community activities and/or attends community meetings as needed.
• Participatein workgroups and committees as assigned.
• Providetranslation, if applicable.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Knowledgeof IDD policies and statutes.
• Knowledge of Performance Contract and applicable Texas Administrative Code.
• Self-motivating.
• Ability to respect needs and perferences of the individual.
• Knowledgeof HIPAA and ability to protect confidentiality.
• Effectivemulti-tasking skills.
• Goodorganizational skills.
• Welcoming,positive behavior.
• Abilityto express self clearly and effectively, orally and in writing
• Effectivetime management skills.
• Exceptionalcustomer service skills, including positive attitude.
• Culturalsensitivity.
• Dependableattendance and punctuality.
• Knowledgeof trauma informed theories, principles and practices.
• Flexibilityand adaptability to different work environments.
• Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR).
• Readingand comprehending.
• Reasoningand analyzing.
• Abilityto coordinate with various inter-agency personnel.
• Abilityto fulfill PMAB and CPR/First Aid requirements
• Abilityto work independently
• Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers.
• Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed.
• Abilityto acquire and utilize new skills as the job requires.
• Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork.
• Abilityto maintain highly confidential information.
• Abilityto remain calm in stressful situations.
• Abilityto plan and schedule work and implement directives without constantsupervision.
• Modelprofessionalism by appropriate dress, language, ethics and work habits.
• Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served.
• Conflictresolution skills.
• Decisionmaking abilities.
• Supervisoryand leadership skills.

PHYSICAL REQUIREMENTS:

Abilities Required:

• LightLifting, under 15 lbs
• Walking
• Standing
• Sitting
• Climbingstairs
• Operatingoffice equipment
• Operatingmotor vehicle
• Abilityto see
• Identifycolors
• Depthperception needed
• Hearing(with aid)
• Abilityto write
• Abilityto count
• Abilityto read
• Abilityto tell time

Other (specify): driving required. May require some travel after hours and overnight.

WORKSITE CONDITIONS:

• Travel
• Inside
• Long orirregular work hours
• Workingclosely with others
• Workingalone

ADA Statement: Reasonable accommodations may be made to enable individuals withdisabilities to perform essential functions.

EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. Weare proud to be an Equal Opportunity Employer, making decisions without regardto race, color, ethnicity, national origin, sex, sexual orientation, genderidentity, religion, age, disability, veteran status, genetic information, orany other characteristic protected by state or federal law.

This job description is not designed to cover or contain acomprehensive list of duties, activities or responsibilities that are requiredof the employee for this job. Duties,activities and responsibilities may change or new ones may be assigned at anytime with or without notice. This job description does not constitute anemployment contract with PermiaCare. Employment is at-will.

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