Open to Texas residents ONLY.

The Pharmacy Care Coordinator reports to the Director of Pharmacy Programs and supports pharmacy-related Medicare Star Ratings measures and Healthcare Effectiveness Data and Information Set (HEDIS) quality performance initiatives by performing member outreach to identify, address and close care gaps. This role serves as a liaison between providers, patients, pharmacies, health insurance payers, and internal teams to ensure timely access to prescribed medications while supporting pharmacy operations in care coordination, provider assistance and program execution. Supports medication adherence and coordinates refills and patient education while maintaining compliance with healthcare regulations.

SPECIFIC SKILLS NEEDED

• Proficient level of computer, verbal/written communication, and ability to prioritize
• Effectively read, write, and speak English fluently
• Attention to detail and strong organizational skills
• Ability to manage high-volume workflows
• Ability to work collaboratively with interdisciplinary teams
• Ability to prioritize tasks and meet turnaround time expectations
• Proficiency with EHR systems and pharmacy software
• Excellent customer service and patient advocacy skills
• Knowledge of medical and pharmaceutical terminology
EDUCATION/EXPERIENCE/TRAINING

Required:
• High school graduate or equivalent
• Minimum of two (2) years of working experience in a healthcare related setting

Preferred:
• Experience using Microsoft applications
• Pharmacy-related experience
• Experience in managed care or healthcare coordination
• Knowledge of quality measures (Medicare Star Ratings and HEDIS) related to medication use