Location: Southfield, MI

Job type: Full-time, In-person

"Please note: Based on your skills and experience, you may also be considered for other opportunities within EPIC Health"

Position Summary:
The Executive Director for Outpatient Centers leads structure, optimization, and performance management for multiple service lines across all centers. This executive ensures efficient center operations and coordinates resources for high-quality care, innovative projects, and operational excellence in a fast-paced, iterative environment.

Key Responsibilities:

• Drive daily operational performance improvements using Lean Six Sigma methods across centers.
• Build and organize teams through skills matching, succession planning, and sound organizational structure for center-level transformation.
• Launch and oversee innovation projects at centers, ensuring successful deployment and adherence by staff to project protocols and standards.
• Use strong data analysis and technology skills to interpret operational trends and support evidence-based decisions.
• Direct and monitor rapid, week-long project sprints, committing to high-level project management skills without requiring PMP certification.
• Collaboratively develop and expand service lines across centers with clinical, technology, and administrative stakeholders.
• Oversee revenue cycle management and digital transformation initiatives to maximize performance and efficiency.
• Promote a culture of continuous improvement, staff engagement, adaptability, and resilience, embedding new innovations into center workflows.
• Collaborate with executive leadership to ensure operational alignment with broader strategic and performance goals.

Qualifications:

• Experience organizing teams with skills matching and succession plans.
• Demonstrated ability to launch and roll out innovation projects, with strategies for staff training and adherence.
• Advanced ability in technology and operational data interpretation.
• Lean Six Sigma practitioner; proven process optimization in healthcare operations.
• Leadership experience managing multidisciplinary teams through change.
• Experience developing and scaling new service lines for outpatient/ambulatory care.
• Knowledgeable in revenue cycle operations, digital health, and EHR.
• High-level project management experience in iterative, high-velocity settings (PMP not required).
• Bachelor’s in healthcare administration, business, or related discipline; Master’s preferred.
• Minimum 10 years of progressive healthcare operations leadership, focused on outpatient centers.

Work Environment:

• Fast-evolving and collaborative, with cross-functional teamwork (clinical, tech, admin).
• Strong emphasis on innovation, operational agility, and continuous improvement as central drivers of success.

What We Offer

• Competitive salary
• Comprehensive medical, dental, and vision coverage
• Retirement savings plan & Generous PTO
• Professional growth opportunities (training, mentorship, leadership development)
• Mission-driven, collaborative culture with direct community impact
• Access to cutting-edge tools and technology

Why EPIC Health?

We’re not just building campaigns—we’re building a movement. At EPIC Health, your work helps expand access to quality care for underserved communities. Join us and shape the future of healthcare marketing with purpose, precision, and heart.