• B.S. degree in related field,
• Five years’ related experience; or
• Equivalent combination of education and experience in a health care setting.
• Skills in computer proficiency, including working knowledge of Electronic Medical Records (EMRs), Microsoft Office Suite, e-mail systems, and web based programs.
• Knowledge of current medical terminology for communicating with physicians, staff and patients.
• Excellent verbal and written communication skills.
• Strong problem-solving
• HIPAA and confidentiality knowledge

Essential Job Functions:

• Provides management, leadership, direction, and coordination of practice operations.
• Performs direct oversight and provides instruction to provider practice supervisors.
• Primary liaison between the hospital and providers.
• Maintains regular communications with physicians and mid-levels within the practice and other medical staff involved with the department.
• Maintains practice budget and monthly financial operations. Responsible for planning and execution of financial goals.
• Evaluates opportunities for business development.
• Coordinates the development of provider practice schedules and coordinates communication of initial and revised schedules, including call schedules as appropriate.
• Prepares quality and financial indicators for each provider practice and oversees success of those indicators.
• Manages Meaningful Use and Accountable Care Organization performance within organizational goals.
• Evaluates practice perform to State, Federal, and other conditions of participation and takes action as needed to maintain compliance.
• Establishes practice operating policies and procedures to improve operating efficiency and reviews and updates policies annually.
• Addresses patient complaints according to hospital policy for each provider practice.
• Leads office staff recruitment.
• Participates in provider recruitment.
• Participates in marketing development for provider practices.
• Supports high standards of patient care.
• Maintains confidentiality according to hospital policies.
• Demonstrates a clear understanding of, and commitment to, the hospital’s mission, vision and values as well as service excellence standards while completing all tasks and responsibilities.
• Maintains reliable attendance and punctuality.
• Complies with the Code of Conduct and all appropriate policies and procedures.
• Other duties, as assigned, that are relevant to the position and department.