ISSA is the leading trade association for the worldwide cleaning industry. It works to change the way the world views cleaning by representing businesses and professionals across the entire cleaning value chain, including manufacturers, distributors, service providers, building service contractors, and residential cleaners.

ISSA Healthcare has created a platform that brings together a unique collaboration of healthcare industry experts, clinicians, scientists, thought leaders, and manufacturers to create safer healthcare environments through improved environmental hygiene. The platform enables cross‑disciplinary collaboration to develop scientific, evidence‑based strategies— including comprehensive training programs, practical support tools, and ongoing research—focused on making healthcare environments of care safer.

Job purpose

The Healthcare Account Executive at ISSA focuses exclusively on healthcare facilities, including large health systems and networks with acute care hospitals, ambulatory centers, long‑term care facilities, and medical office buildings. In this role, the executive calls on and engages infection preventionists, facilities directors, environmental services leaders, building service contractors (BSCs), patient quality professionals, and C‑suite executives to deliver educational programs, environmental hygiene training, and practical support tools that help mitigate healthcare‑associated infection (HAI) risks and support operational, safety, and regulatory compliance.

Using consultative sales skills and in-depth knowledge of infection prevention and facility operations, the Account Executive builds long-term partnerships, assesses facility-specific needs, and delivers relevant ISSA Healthcare solutions and services. By serving as a trusted advisor, the Account Executive expands ISSA's market presence and enables healthcare clients to achieve measurable improvements in infection prevention and environmental safety.

Duties and Responsibilities

Develop and maintain strong relationships with decision-makers and influencers across healthcare facilities and networks.

Engage with professionals in facilities management, infection prevention, quality/patient safety, nursing leadership, and environmental services to identify needs and provide tailored solutions.

Drive sales of:

Three-Tier Healthcare Environmental Hygiene Training Program

Team Gap Training™ (including Advisory Services)

Advisory services and ongoing educational programs

Special events and engagement initiatives in collaboration with ISSA’s supply-chain sales team

Identify and cultivate new business opportunities within healthcare systems, networks, and

Represent the organization at industry events, conferences, and healthcare-focused forums.

Collaborate with internal teams to support sales strategy and program implementation and further development.

Other duties as assigned.

Qualifications

3-5 years of experience working in and/or selling to healthcare organizations, with an in-depth understanding of healthcare hierarchies and decision-making structures.

Proven ability to engage with and sell to professionals in:

Facilities Management

Infection Prevention

Quality/Patient Safety

Directors of Nursing

Environmental Services

Solid foundation of healthcare knowledge supported through specialized training and ongoing education, such as:

ASHE (American Society for Health Care Engineering) training programs

APIC (Association for Professionals in Infection Control and Epidemiology) training programs

AORN (Association of PeriOperative Registered Nurses)

Active involvement in at least one professional healthcare organization.

Familiarity with infection prevention protocols, compliance standards, and ability to research and navigate case studies and research focused on Environmental Healthcare Hygiene.

Skills & Competencies

Mandatory

Strong consultative sales ability with experience in solution-based selling.

Exceptional communication, presentation, and relationship-building skills.

Self-motivated, results-driven, and able to manage a sales pipeline independently.

Adept at tailoring conversations to the concerns of diverse healthcare professionals.

Organized with excellent time management skills, able to prioritize across complex networks.

Preferred

Background in commercial cleaning, healthcare, environmental hygiene, infection prevention, or facilities management.

Existing professional network within healthcare facilities and/Building Services Contractors