Senior National Clinical Manager

Experience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive.

THE OPPORTUNITY

Reporting to the Director of Programs (DOP), the Senior National Clinical Manager (SNCLM) is responsible for executing all aspects of the organization’s clinical programming, with a focus on the day-to-day coordination, support, and guidance of clinical staff and services. This role ensures the consistent quality and effectiveness of clinical experiences across programs by overseeing program development, applying clinical policies and protocols, and supervising clinical personnel. The SNCLM also leads the management, coaching, and development of both year-round and seasonal clinical teams.

This dynamic role enables mission-driven professionals to bring initiative, passion, social-emotional skills, and clinical expertise to a growing national organization.

RESPONSIBILITIES

The following is not intended to be an exhaustive list. Other responsibilities and duties may be assigned:

Clinical Team Management

• Manage a full-time team of Clinical Managers that implement the clinical philosophy and processes for weeklong camps, family camps, and community programs.

• Manage the goals, expectations, and communication with seasonal clinical staff, including Clinical Directors and Grief Specialists.

• Cultivate relationships with seasonal leadership staff, caregivers, and the HQ team to ensure operational and emotional harmony.

• Support the integration, collaboration, and clear communication among the program team.

Clinical Program Implementation

• Oversee the planning and execution of virtual camper events (e.g. holiday campfire, reunions, and caregiver Q&A’s).

• Oversee the annual review of camper and caregiver communications, including enrollment and onboarding emails, the caregiver handbook, forms and travel, and year-round content to support the camper experience.

• Oversee the planning and organization of monthly virtual staff support circles and blog posts.

• Develop and document clinical activities, with input from Clinical Directors and Clinical Managers.

• Oversee camper outreach and recruitment to achieve goals for enrollment, retention, and diversity.

• In collaboration with the Senior National Camp Managers, cultivate partnerships with organizations and agencies for camper referrals and school-year support.

• Oversee the camper intake process. Provide guidance on applicants who should not be invited back or who need additional follow up.

Clinical Training & Supervision

• Provide year-round clinical training and supervision for all clinical team members.

• Recruit, interview, and hire clinical staff for all programs.

• Develop training plans and onboarding of seasonal clinical staff.

• Attend, represent, and speak at conferences, retreats, and events.

Team Leadership & Collaboration

• Lead, mentor, and support a team of full-time and seasonal clinical professionals, fostering a culture of empathy, excellence, and continuous learning.

• Cultivate collaboration across cross-functional teams, including program, operations, and seasonal staff, to ensure a cohesive and mission-aligned experience for campers and caregivers.

• Model inclusive leadership practices that value feedback, psychological safety, and team well-being.

• Build strong working relationships with internal and external stakeholders, including partner organizations, caregivers, and volunteers.

• Support a high-trust, low-ego team dynamic where clarity, communication, and compassion guide decisions and interactions.

• Champion Experience Camps’ values in every team environment—ensuring that every team member feels seen, heard, and empowered to thrive.

Qualifications

• LPC, LCSW, LCPC, or similar licensure is required.

• Must have a Masters or Doctoral degree in social work, counseling, clinical psychology, or family therapy.

• Minimum of 5-10 years of clinical experience - preferably with children, adolescents, or families experiencing grief or trauma.

• Experience managing clinical staff, interns, or volunteers.

• Experience in camp settings and peer-to-peer support models.

• Experience designing and implementing grief support programs for youth.

More About The Right Fit

• A strong passion and commitment towards our mission.

• An excellent relationship builder; quick to connect and build rapport.

• A clear communicator who collaborates and works effectively with others while being willing to receive, give, and implement feedback.

• Empathetic approach to customer service and team management.

• A commitment to diversity and contributing to an inclusive working and learning environment.

• Self-motivated, with an orientation towards learning and development.

• A creative problem-solver who is generous in extending trust while being willing to adapt and try new ideas, policies, and processes.

About Our Team
We don’t take ourselves too seriously, but we take the work very seriously. We laugh a lot. We live by the values. We love what we do. We take our vacation days and believe in self-care. We are a unique blend of strengths and personalities and we seek to understand each other. We get downright giddy at the mention of camp.

Our Core Values: C.A.M.P.

• Come As You Are (unless you’re a jerk): Bring your unique voice and your authentic self to the table. Have an open mind and respect the value in other perspectives.

• Always FTK: Stay true to the mission and focus on the outcomes. Above all else, we are here “For The Kids”.

• Make it Count: Whatever you do, do it well. Inspire others through your actions. Lead with passion. Love what you do.

• Pass the Squeeze: Offer support when it’s needed. Accept support when it’s offered. Be a team player.

Experience Camps is an equal opportunity employer. Our campers come from all walks of life and so do we. We are looking to hire people of a wide variety of backgrounds because it makes us stronger. If you share our values, you belong here. You can learn more about our Diversity, Equity, and Inclusion commitments here.