Care Manager at Agency on Aging of South Central CT – North Haven, Connecticut

Care Manager – North Haven, CTAgency on Aging of South Central Connecticut (AOASCC)www.aoascc.org

Make a meaningful impact every day.Join AOASCC’s dedicated team and help older adults live with dignity, independence, and the support they deserve.

Position SummaryAs a Care Manager at AOASCC, you’ll play a vital role in supporting older adults as they navigate life’s transitions. You’ll help clients live safely and independently by developing individualized care plans, coordinating key services, and working hand-in-hand with families, healthcare professionals, and community partners. This is your opportunity to deliver high-quality, person-centered support that truly makes a difference.

Key ResponsibilitiesDevelop and manage personalized care plans based on client assessments and needs

Coordinate services including hospital discharge planning, mental health support, and long-term care options

Collaborate with family members, healthcare providers, and interdisciplinary teams to ensure comprehensive, seamless care

Advocate for clients and connect them to appropriate community-based resources and supports

Maintain thorough, timely documentation in compliance with agency and regulatory standards

Minimum QualificationsBachelor’s degree in Human Services, Social Work, or a related field

At least 2 years of experience in case management or a similar social services role

Strong understanding of Medicaid regulations and care coordination practices

Excellent communication, organizational, and interpersonal skills

Compassionate, patient, and committed to a client-centered approach

Preferred QualificationsMaster’s degree in Social Work or a related discipline

Experience working with older adults in home care or community-based settings

Certification in Case Management (CCM, ACM, or equivalent)

Key SkillsEmpathy and high emotional intelligence

Strong relationship-building and active listening abilities

Solid knowledge of elder care systems and Medicaid

Detail-oriented with excellent time management

Proven success in coordinating long-term care services

Why Join AOASCC?At AOASCC, we foster a supportive and inclusive environment where your passion for helping others is met with the tools and teamwork to thrive.

We offer a competitive benefits package, including:

Medical, dental, and vision insurance

Company-paid life insurance & short-/long-term disability

403(b) retirement plan with employer match (after 6 months)

Generous PTO and 12 paid holidays (+1 floating holiday after 1 year)

Employee Assistance Program (EAP)

Ongoing professional development and training

Enjoy a flexible hybrid workweek, combining in-office and field-based responsibilities, Monday through Friday with no weekend or evening hours required.

About UsThe Agency on Aging of South Central Connecticut is a mission-driven nonprofit committed to helping older adults and individuals with disabilities live independently in their homes and communities.

This isn’t just a job — it’s a chance to be part of something meaningful. Join us in building a future where aging with dignity isn’t just possible, it’s the standard.

🔗 Apply now and become a key part of AOASCC’s mission to support independence, wellness, and quality of life.