Department: Account Management

Target Markets: Healthcare Organizations (including Hospitals/Health Systems, Private Practices, and Senior Care/Home Health/Hospice)

Location: Tampa, FL. Hybrid (occasional in-person) with limited travel possible

Compensation: Base Salary: $45K- $50K + Commissions: $20K= OTE: $65K - $70K (earned on qualified meetings set / opportunities created)

At Medbridge, we are on a mission to improve lives by helping healthcare organizations thrive. Our comprehensive, all-in-one platform combines clinical education, patient engagement, and digital care management to help healthcare professionals deliver the best possible care, optimize workflows, and improve patient outcomes. As we expand our footprint, the Sales Development Representative plays a critical role in driving expansion among existing accounts across our key market segments:

• Hospitals & Health Systems: We partner with enterprise healthcare organizations to standardize care, reduce readmissions, improve clinician retention, and transition successfully to value-based care models.
• Senior Care (Home Health & Hospice): We empower home health, hospice, and long-term care providers to improve clinical quality scores, optimize staff onboarding and retention, ensure regulatory compliance, and reduce cost per visit.
• Private Practices: We empower physical therapy, occupational therapy, and speech-language pathology practices to scale their businesses, boost clinician productivity, and enhance patient compliance through cutting-edge digital health tools.

Why work at Medbridge?

• We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations have a nearly 100% client retention rate and are continuing that work in 2026 and beyond.

In this role you will:

• Outbound Prospecting: Execute strategic outbound outreach campaigns to net-new sales targets within existing hierarchies using cold calls, targeted emails, and personalized LinkedIn messaging to secure qualified meetings for Account Managers.
• Account & Industry Research: Conduct deep research on target accounts and specific healthcare market trends (such as shifting reimbursement models or clinician turnover) to tailor your messaging, navigate complex organizational structures, and refine your sales talk tracks.
• Sales Tech Stack Utilization: Leverage Salesforce CRM and Outreach.io to organize prospect lists, manage high-volume outreach sequences, meticulously record notes, and track daily progress against KPIs.
• Data Integrity & Lead Enrichment: Assist with continuous data clean-up, lead/account validation, and contact information enrichment to ensure high accuracy within Salesforce.
• Team Collaboration: Actively participate in team meetings, share best practices, and collaborate closely with regional sales members and cross-departmental teams to optimize strategy.

What you will need to succeed:

• Education: Bachelor's Degree or higher required.
• Mindset: Highly motivated, resilient, and possess a competitive drive to exceed target goals.
• Tech Savviness: Proficiency in leveraging AI tools (such as Gemini) to enhance productivity, along with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace equivalents.
• Executive Presence: Must be entirely comfortable executing high-volume cold outreach and articulating value propositions to senior healthcare leaders (Director, VP level, and above).
• Communication: Exceptional written, verbal, and active listening communication skills across email, messaging platforms, and phone calls.
• Work Ethic: Diligent time management habits and the ability to thrive in a highly autonomous work environment utilizing proactive problem-solving skills.
• Professionalism & Collaborative Team-Player: Medbridge prides itself on hiring individuals who are professional and will represent Medbridge well both inside and outside of work. We expect and require that all employees will be team players, will collaborate with teammates and cross-departmental peers, and will always treat others with respect.

Preferred Qualifications

• Prior experience in cold outreach, business development, customer service, telemarketing, or other customer-facing roles.
• Familiarity with CRM platforms such as Salesforce is a plus but not required. Training will be provided.
• Familiarity with Outreach.io or similar sales engagement and automation tools is a plus.
• Background, education, internship, or professional experience in healthcare environments such as Physical Therapy (PT/OT/SLP), nursing, healthcare administration, acute care, post-acute care, home health, or hospice is preferred.
• Demonstrated experience through internships, campus leadership, athletics, student organizations, fundraising, retail, hospitality, customer service, or sales-related activities is highly valued.

Our Values:

Excellence: A job worth doing is a job worth doing RIGHT.

• We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.
• We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
• We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.
• We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
• We understand the value of time, and we give our best effort everyday because we have a day in which to give it.

Fortitude: Our goals are big. Our dedication is bigger.

• We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
• We are courageous as we venture into the unknown.
• We persevere in the face of difficulties.
• We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
• We take ownership of our mistakes and of our successes, and we learn from both.

Service: We work for something more important than ourselves.

• We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
• We take a multi-disciplinary, data-oriented approach to solving problems.
• We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
• We know that if we do great work, we help people live healthier lives.

Salary Range: Base Salary: $45K- $50K + Commissions: $20K= OTE: $65K - $70K (earned on qualified meetings set / opportunities created)

At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

Take the Next Step

If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly.

Please note: Due to reports of phishing, we're requesting that all Medbridge applicants apply through our official careers page at https://www.medbridge.com/careers. All official communication from Medbridge will come from email addresses ending with @medbridge.com.