At Redo, we're not just redefining returns; we're shaping the entire customer experience journey. As a comprehensive customer experience platform, we prioritize every aspect of the customer interaction. Unlike traditional models, we thrive when we reduce returns, ensuring that our success is aligned with our clients'. Powered by AI Insights, we proactively identify operational and product anomalies, offering tailored suggestions to decrease return rates. Our commitment to transparency is unwavering; Redo is 100% free, providing a detailed record of all transactions. Through our innovative return coverage model, we ensure peace of mind for customers without additional costs.
Based in Draper, Utah, we're experiencing rapid growth and are actively seeking passionate individuals who are up for the challenge of building our product and scaling the company. Join us in shaping the future of e-commerce and delivering exceptional customer experiences at every touchpoint!
Position Title: Account Executive
Position OverviewWe are seeking a talented Account Executive to join our team at Redo. In this role, you will We are looking for a highly motivated and experienced Account Executive (AE) to join our growing team. The AE will be responsible for identifying, engaging, and closing new business opportunities. This role offers a unique opportunity to travel and meet prospects face-to-face, allowing you to build strong relationships and effectively close deals.
Key Responsibilities

• Prospect and Generate Leads: Identify and target new business opportunities through various prospecting methods.
• Product Expert: Become a product expert and industry expert.
• Sales Presentations: Conduct compelling sales presentations and product demonstrations to potential clients.
• Close Sales: Negotiate contracts and close deals to exceed sales targets.
• Client Relationship Management: Develop strong relationships with clients to ensure satisfaction and repeat business when the Customer Success manages the account.
• Market Insights: Stay up-to-date with industry trends and competitor activities to strategically position Redo’s offerings.
• Travel: Engage in travel to meet with prospects and clients, providing a personal touch and fostering deeper connections.

Qualifications

• Bachelor's degree in relevant field or equivalent work experience.
• 3 years of experience in sales, marketing, or finance.
• Proficiency in selling methodologies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience working in a startup environment.
• Previous experience working with merchants or within a merchant ecosystem.
• Knowledge of ecommerce, B2B, and any other business ecosystems.

Redo benefits and perks

• Opportunity to work with a dynamic and innovative team in the fast-growing e-commerce industry.
• Opportunities for career growth and advancement.
• On-site gym with showers, pickleball, and basketball.
• Flexible PTO & company holidays.
• Redo perks, monthly allowance to make purchases from ecommerce stores to support both existing and potential customers.
• Company HSA contributions.
• Weekly lunches & fully stocked break room.
• $100 monthly babysitting perk reimbursement.
• Onsite gym, basketball and pickleball!
• Office is minutes from biking and running trails.

At Redo, we’re trying to be an AI-native team that moves fast and optimizes for time, so we use one-way video interviews as part of our hiring process. We know this can feel new (and sometimes uncomfortable), so just a heads-up: if you move forward, you’ll be asked to record a short video. With a lean talent team and high candidate volume, this helps us fairly and flexibly engage with everyone.
Redo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued, respected, and supported.