Who We Are

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results.

Overview Of The Role

As the Senior Sales Development Manager, you will manage the business relationship with clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will also be responsible for leading customer relationships, providing strategic recommendations and tactical execution of the client(s) objectives while supporting the customers’ category growth goals.

What You Will Do

• Demonstrate knowledge of the client’s products, policies, and personnel while collaborating with the client to develop realistic objectives and strategies for building its business.
• Leads Agency and client(s) relationships with Key Customer(s) serving as the Primary Agency Contact, offering strategies and tactics to enhance collaboration, joint business planning and mutual success through proactive communications, a cadence of tier stepped engagement (in person or online) and bi-annual Top to Top Executive sessions to review performance, opportunity gaps and business partnership proposals and campaigns.
• Demonstrate industry, market, customer, and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts, and “best practices”.
• Provide Fiduciary Management of Client/Customer Relationships in innovation, assortment, pricing, programming, shelving and claims management.
• Demonstrate accountability and responsibility for client and customer relationships, maintain appropriate records, manage and access company SharePoint Sites, share files on company platforms, and drive and manage client and customer portals as required for success.
• Establishes professional and frequent lines of communication with clients, supervisors, direct reports, associates, and customers and elevates issues and opportunities in a timely manner.
• Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills.
• Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct.

• Bachelor’s degree or equivalent; or 10-15 years related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and associates.
• Must know basic arithmetic operations to accurately calculate budgets, net sales, margins, promotional percentages, discounts, and commissions. Ability to calculate figures and apply concepts to sales velocity ratios, days of supply, pallet configurations, sales forecasting, and proportions to practical situations.
• Possess critical thinking skills such as analysis, evaluation, and synthesis, as well as abstract thinking, creative thinking, information processing, and problem-solving. Ability to prioritize workload and set goals.
• Have a working knowledge of Microsoft Office Suite, including but not limited to Outlook, Word, Excel, and PowerPoint.
• Must have a valid driver's license and a clean DMV report.

Perks

• Paid Holidays
• Medical/Dental/Vision/VTL
• Flexible Spending Account
• Company-paid Life/AD&D Insurance
• 401k match
• Generous PTO