International Sales Manager

Location: Remote
Pay Range: $77,151 - $108,914

Position Summary

We are seeking an experienced and results-driven International Sales Manager to lead and oversee retail operations across North America. This role is responsible for developing sales strategies, managing retail partnerships, ensuring compliance with merchandising standards, and driving sales performance across major channels. The ideal candidate has a proven track record in North American offline retail, strong leadership skills, and experience managing partnerships with large retailers such as Walmart, Sam’s Club, and Target.

Key Responsibilities

Sales Execution & Target Management

• Develop and implement sales strategies based on approved objectives and budget goals.
• Break down sales targets for the team and ensure performance goals are achieved.

Store Management & Merchandising

• Supervise in-store merchandising to ensure compliance with company display standards across men’s, women’s, and loungewear categories.
• Conduct regular store visits to inspect merchandising quality, train store staff on product features, and drive sales conversion at the retail level.
• Maintain direct communication with partner retailers to resolve issues related to after-sales service, shipping, and product displays.

Promotions & Inventory Management

• Oversee in-store promotional activities (e.g., holiday sales, promotional displays), coordinating materials, staffing, and tracking campaign effectiveness.
• Analyze sales data and inventory levels to develop regional replenishment plans, ensuring efficient inventory turnover and prevent stockouts or overstocking.

Relationship Management & Issue Resolution

• Build and maintain strong relationships with key accounts, including buyers and store managers at Walmart, Target, and other major retailers.
• Provide timely feedback on store needs and complaints, and coordinate internal resources to resolve display, inventory, and after-sales issues.
• Support stores with business requests, including promotional activities and budget allocations.
• Collect frontline market intelligence (e.g., competitor activities, consumer feedback) and share insights with sales and product teams.

Cross Department Collaboration & Team Leadership

• Collaborate with business development teams to secure resources for resolving operational challenges.
• Manage and lead the regional sales operations team, including performance evaluations, skills training, and team development.
• Foster a high-performance culture focused on execution, accountability, and cross-regional collaboration.

Qualifications

• Bachelor’s degree or above, preferably in International Trade, Marketing, Retail Management, or related fields.
• Minimum 5+ years of experience in North American offline retail operations, with at least 3+ years in a regional sales management role.
• Direct experience managing key accounts with at least one core retailer (Walmart, Sam’s Club, Target, etc.).
• Background in apparel (men’s, women’s, loungewear) or FMCG industries preferred.
• Strong understanding of trade operations, product development, and supply chain processes.
• Proficient in ERP systems, Excel, and other office software.
• Familiarity with North American retail merchandising standards, promotion rules, and replenishment strategies.
• Excellent communication, coordination, and interpersonal skills.
• Proven leadership experience managing teams of 3–5 people or more, with expertise in performance management and goal execution.
• Fluent in English and Chinese (written and spoken) preferred.
• Ability to work across U.S.–China time zones and adapt to international collaboration.

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• Paid vacation, sick leave, and holidays.
• 401(k) with company match.
• Professional growth and advancement opportunities.