Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, and Oklahoma. Being part of the Summit team means embracing excellence, diversity, and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Marketing Content Lead with the opportunity to work on-site or hybrid from one of our AR, OK, MO, ME office locations.

POSITION SUMMARY

As Summit’s Marketing Content Lead, you will craft compelling copy for various materials and channels while collaborating with the design team. You’ll manage social media across platforms to uphold our brand voice, engage customers, and foster positive relationships. Additional responsibilities included creating print materials, maintaining the social media marketing calendar, real time event coverage, and cross functional collaboration. Staying current with industry trends, you will enhance our content strategies. This fast paced role demands strong quality control skills, including proofreading and editing,

PRIMARY DUTIES AND RESPONSIBILITIES

• Copywriting and Blog Writing: Create engaging copy for websites, landing pages, e-mails, social media, and blog articles. Collaborate with the design team to ensure alignment with visual elements.
• Social Media Management: Develop and manage social media content across platforms. Schedule posts, monitor engagement, and respond to customer interactions promptly and professionally.
• Customer Engagement: Assist the Customer Experience team by crafting responses to customer inquiries, comments, and feedback on social media.
• Print Material Support: Write customer facing print materials such as brochures, flyers, and bill inserts, ensuring alignment with brand messaging.
• Content Strategy: Contribute to content strategies that align with marketing goals and target audiences. Generate innovative ideas for new initiatives and campaigns
• Content Calendar Management: Collaborate with the Marketing Coordinator to maintain the content calendar, ensuring alignment with campaigns and events.
• Event Coverage: Attend company events to create real-time content, manage live posts, and engage with audiences.
• Crisis Management: Assist in developing protocols for addressing potential crisis-related issues on social media. Respond to sensitive issues or negative feedback appropriately.
• Training and Development: Support the Manager of Social Media and Content Strategy with team training on writing techniques, social media etiquette, and content strategy.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and maintain high-quality output.
• Additional Duties: Performs other marketing tasks as assigned to support the team's success.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s in marketing, communications, journalism, advertising, or a related field.
• Minimum of 3 years of experience in marketing content creation, focusing on copywriting and social media management.
• Proven ability to collaborate with design teams and manage social media platforms while maintaining consistent brand voice.
• Experience with customer engagement and writing for print materials.
• Familiarity with content strategy development and content calendar management.
• Up-to-date knowledge of industry trends and best practices.
• Strong proofreading and editing skills.
• Ability to manage multiple projects and deliver high-quality work under pressure.

KNOWLEDGE, SKILLS, ABILITIES

• In-depth understanding of content marketing principles and copywriting techniques.
• Familiarity with maintaining a consistent brand voice.
• Awareness of industry trends and emerging platforms.
• Trend Analysis: Keeping up to date with industry trends, best practices, and emerging platforms in content and social media marketing.
• Proficiency in managing social media platforms and scheduling tools.
• Exceptional verbal and written communication skills.
• Creativity and adaptability in a dynamic work environment.
• Foster positive customer relationships through engaging content.
• Build community among social media audiences.
• Innovate and integrate new trends to enhance content strategies.
• Collaborate effectively in a cross functional environment.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.