Provide genuine and extraordinary service to all guests inquiring about an event. Utilize sales and negotiation skills to upsell and book events. This is a full time hybrid position both remote and onsite for events when applicable.

Duties, Responsibilities and Requirements:

• Field all inquiries through email and/or voicemail within 24 hours
• Manage the full life cycle of events, including menu selection, entertainment, decor, execution etc.
• Handle overall event administration, including BEOs in TripleSeat and direct communication with leadership, and lead follow up
• Provide a personalized touch for each event based on the event/host that goes beyond the ordinary.
• Maintain TripleSeat account ,including templates, menus, pricing etc
• Maintain events tracker
• Attend regular meetings with leadership to review upcoming BEO events
• Send thank you emails, gifts, and feedback requests to all BEOs post event
• Follow up, nurture and maintain relationships with past event hosts for booking recurring and future events
• Manage event supplies (linens, catering platters, decor etc)
• Attend networking events and off-site marketing to generate leads
• Develop and implement sales plans to achieve revenue targets for events, partnerships, and ticketed events (ex: St. Patrick’s Day, Superbowl, NYE etc,)
• Work with Marketing/GM to develop promotional materials and specialty packages for ticketed events
• Have team-oriented mindset to work effectively with marketing, operations, and other internal teams
• Oversee the assigned location’s inventory and timeline of promo materials (Bathroom Flyers, check presenters etc)
• Develop and implement outreach strategies to generate leads through various channels, including networking events, seeking out event planners and building relationships with local businesses

• Event Planning Experience
• Sales Experience
• Restaurant & Hospitality Environment Preferred