Location: Lansing, MI

Employment Type: Part-Time (20-25 hours a week)

Compensation: $17-19 per hour

We are seeking a dependable and detail-oriented Mail Processing Associate to support our Dover location. This is a part-time role primarily focused on handling incoming mail and packages, with some light customer support responsibilities.This position is ideal for someone who is organized, efficient, and comfortable working independently in a structured environment.
Key Responsibilities (Priority-Based):

• Receive, sort, and process incoming mail and packages
• Accurately scan, upload, and manage mail items in the system
• Prepare and fulfill mail forwarding and package shipments
• Maintain organization of mail, packages, and storage areas
• Assist with basic customer support via phone and email as needed
• Respond to simple customer inquiries and escalate issues when appropriate
• Support general day-to-day operations of the Dover location
• Follow company procedures for mail handling, security, and compliance

Qualifications:

• Strong attention to detail and organizational skills
• Ability to follow processes consistently and accurately
• Comfortable using computers and basic software systems
• Reliable, punctual, and able to work independently
• Prior experience in mail handling, shipping, or similar operations is a plus
• Basic customer service skills (phone/email) preferred