Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.

Position Overview:

The Mailroom Supervisor oversees all mail processing operations within a large‑scale detention facility, ensuring the secure, timely, and policy‑compliant handling of all incoming and outgoing correspondence. This role is responsible for implementing and managing advanced mail‑screening technologies capable of detecting prohibited, hazardous, or illicit materials without opening mail. The Supervisor ensures strict adherence to safety protocols, hazardous‑materials handling procedures, and staff training requirements in accordance with facility, state, and federal standards. This position includes 24/7 coverage, and may include overnight shifts, evenings, weekends, and holiday coverage.

Key Responsibilities/Essential Functions:

Mail Operations ManagementOversee daily mail room operations for a 1,500‑bed detention center, ensuring accuracy, security, and compliance with all applicable regulations.Supervise staff responsible for sorting, logging, screening, and distributing inmate and administrative mail.Maintain chain‑of‑custody procedures for all special correspondence, legal mail, and high‑risk items, in accordance with federal detention standards.Develop and enforce mail room policies, SOPs, and quality‑control measures.Advanced Screening & Detection TechnologiesOperate and supervise the use of non‑intrusive mail‑screening technologies, including:X‑ray imaging systemsChemical trace detection equipmentBiological hazard detection toolsAI‑assisted threat‑identification softwareEnsure all equipment is used in accordance with manufacturer specifications and facility protocols.Coordinate with vendors for maintenance, calibration, and upgrades of scanning systems.Review and interpret scan results to identify prohibited or hazardous materials at trace levels.Hazardous Materials Safety & ComplianceDevelop, implement, and maintain procedures for the safe handling, containment, and reporting of hazardous materials detected in mail.Ensure compliance with OSHA, Maryland DPSCS standards, and facility safety regulations.Lead incident response actions for suspicious or contaminated mail, including isolation, notification, and documentation procedures.Maintain inventory of PPE, spill kits, and decontamination supplies.Training & Staff Development Provide initial and recurring training for mail room staff on:Mail screening equipment operationHazardous‑materials identificationPPE use and safety protocolsEmergency response proceduresChain‑of‑custody and documentationMaintain training records and ensure all staff remain compliant with the required certifications.Administrative & Reporting DutiesPrepare daily, weekly, and monthly operational reports.Document all hazardous‑material detections, equipment malfunctions, and security incidents.Assist with audits, inspections, and compliance reviews.Maintain secure records of mail logs, screening results, and staff training.Coordinate with case management and facility leadership regarding time-sensitive legal and court-related correspondence.

Required Qualifications & Core Competencies:

High school diploma or GED; associate degree preferred.Minimum 3–5 years of experience in corrections, security operations, mail screening, or related fields.Supervisory experience in a high‑volume or high‑security environment.Working knowledge of hazardous‑materials handling and PPE protocols.Ability to obtain and maintain facility security clearance. Attention to detailLeadership and team managementTechnical proficiency with screening equipmentStrong communication skillsAbility to remain calm under pressureCommitment to safety and compliance

Desired Skills:

Experience with X‑ray scanners, chemical trace detectors, or similar security‑screening technologies.OSHA HAZMAT or HAZWOPER training.Prior experience in a detention or correctional facility.Strong technical aptitude and ability to train others on specialized equipment.

Conditions of Employment:

Employees must be a U.S. Citizen or a Legal Permanent ResidentEmployment is contingent upon successful completion of the following screening:Federal background investigation (up to and including a Tier 4 DHS clearance)Criminal history checkVerification of employment and education historyCompliance with all government credentialing requirementsDrug ScreeningEmployees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.Must be able to speak, read, and write in EnglishAnovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidaysMust show proof of eligibility to work in the U.S. Internal background check to the satisfaction of contract requirements. If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

Ability to sit at a computer workstation for extended periods while conducting data entry and interviewsAbility to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)Ability to lift, carry, and move supplies and equipment up to 50 poundsAbility to bend, stoop, reach, and perform repetitive motionsCapability to work in varied environmental conditions (indoor/outdoor, temperature variations)Ability to respond quickly to emergency situations throughout the facilityVisual acuity for detailed computer work and document reviewAuditory ability to conduct interviews and monitor facility for safety concerns

Work Environment:

Fully onsite position within an ICE processing facility in MarylandWork schedules include 24/7 coverage, and may include shifts overnight, evenings, weekends, and holidays.Standard administrative office and processing facility environmentMay involve extended periods of computer work and documentation processingFast-paced operational environment requiring attention to detail and professionalism

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Position Type: Hourly, Full-TimeTravel Requirements: NoneLocation: On-Site

About Anovaeon, LLC: https://www.anovaeon.com

Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com

The pay range for this role is:37 - 37 USD per hour(Hagerstown Processing)