DEFINITION:

Under the direction from the Community Development Director, the Permit Technician receives plans for plan checks; determines plan checks and permit fees; issues building permits; prepares all Building and Safety department correspondence; maintains all Building and Safety files and records; provides information to the public regarding plan checks and building permit submittal requirements; and performs other duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Supervision is received from the Planning Manager. Supervision is not exercised by this classification.

ESSENTIAL DUTIES:

Duties may include, but are not limited to, the following:

• Coordinates requests for public records submitted within specific deadlines regulated by the State of California.
• Prepares files and plans for imaging for certificates of occupancy, certificates of completion, certificates of use and occupancy.
• Processes invoices for plan checker consultants; verifies accuracy of invoices.
• Receives, records and ensures completion of requirements for permit applications; conducts intake.
• Conducts and implements plan check procedures for permit approval and follow-up; provides plan checks and building permit information at the counter kiosk, phone call and email customer care to homeowners, contractors, architects, and different agencies.
• Conducts research regarding properties, building permits, and regulatory requirements; reviews permit and plans and maintains files, and building permit records; participates in interdepartmental collaboration on projects as assigned.
• Verifies and scans valid insurance, valid contractors’ license, and valid business tax license for all permit requests.
• Forwards all processing/permit files to the Land Management System/Plan Checker Building official or Planning Manager.
• Liaison between the property owner, architect/engineer, plan checker, planner and inspector.
• Calculates, reviews payment for permit fees.
• Responds to any customer staff request or inquiry related to the plans processing function of the department in a timely manner.
• Participates on internal and external collaboration on projects as assigned.
• Shall be responsible for updating permit fees as needed.
• Performs related duties as assigned.

JOB REQUIREMENTS

Knowledge of:

• Knowledge of Accela, or other similar Building Permitting program.
• Issuance of permits, scheduling of inspections, and record keeping.
• Knowledge of permitting software.
• Modern office practices and procedures, computers, office equipment and filing systems
• Document management and record keeping strategies.
• Permit processing time frames.
• Maintains accurate records.
• Calculate permit fees.

Competencies:

• Using Technology – Keeping pace with technology and putting it to use.
• Customer Focus – Explores options and pursues solutions until customers are satisfied.
• Bilingual Facility – Uses a second language with ease and precision.
• Professional/Technical Expertise – Is comprehensively knowledgeable of the most current information, theories, techniques, practices, and procedures of the field.
• Industry Awareness – Knows and monitors the external environment of the organization and key externalities such as competitors, allies, suppliers, politics, and major players.
• Legal and Regulatory Navigation – Knowing the paths and boundaries of the legal/regulatory environment.
• Self-Management – Being organized, dependable and following through.
• Action and Results Focus – Knows what needs to be done and does it without being told.
• Handling Stress – Maintains composure in the face of high workload.
• Informing – Obtaining and sharing information.
• Oral Communication – Uses correct vocabulary and grammar.
• Writing – Uses correct vocabulary, grammar, sentence structure, spelling, and punctuation.

MINIMUM QUALIFICATIONS:

Experience:

Two (1) years of administrative support experience and two years in providing assistance in the issuance of building permits in a municipal or county building, or engineering, or planning department.

Education:

Attainment of Building Technician certification is preferred. Associates degree in Construction, Engineering, or a related field.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Required to use hands to finger, grasp, feel, use repetitive motions in order to operate office equipment.
• Required to sit, talk and hear.
• Occasionally required to stand, walk, stoop, kneel, crouch or reach.
• Lift up to 25 pounds.
• Vision abilities to perform office machine operations.

Working Conditions

• Perform sedentary work.
• Noise at normal levels consistent with office work.