Organizational Unit: IIE Organization -> IIE US -> ME Programs and Outreach

Schedule: Full Time

Education: Bachelor's Degree

Location: New York NY - New York, NY 10007 US
Washington DC - Washington, DC 20005 US (Primary)

Travel: 10 to 25%

Job Description:

The Institute of International Education (IIE) is hiring a Senior Program Manager, International Student Recruitment for our Middle East Programs and Outreach Department supporting NYU Abu Dhabi. We invite you to join a team united by our mission to help people and organizations forge brighter futures through educational exchange and lifelong learning. Working at IIE is more than just a job; it’s a chance to make an impact. To collaborate with a passionate team, grow your skills, and contribute to programs that change lives around the world.

Learn more about IIE and our culture here.

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Job Summary

The Senior Program Manager, International Student Recruitment is the subject matter expert (SME) and key driver for the development and implementation of a strategic student outreach/recruitment campaign to attract qualified applicants in designated world regions on behalf of NYU Abu Dhabi (NYUAD). This position has primary responsibility to develop specific regional plans to drive student applications to NYUAD, optimize initiatives and activities to enhance the student application pool, conduct data-driven impact analysis of recruitment activities on application targets from each region, and develop focused reports to communicate success and strategies to change approaches as required. This position is responsible for management of operations, personnel, and budget allocations of the IIE/NYUAD Program, including supervision of direct reports (3), international contractors through a third-party Employer of Record (EOR) (4), and a dotted-line (matrix) reporting structure for outreach officers in IIE International Offices (4). The Senior Program Manager represents IIE/NYUAD in interactions with NYUAD admissions leadership and team members.

Essential Functions:

• Manages the daily activities of the NYUAD program, including overseeing operations, budget allocations, personnel, and policy decision-making.
• Provides guidance and direction to a global team of international recruitment professionals to achieve program deliverables including accountability of each team deliverables in five different world regions.
• Manages employment of outreach officers through an EOR, including establishment, maintenance, and tracking of processes for payroll, expenses, reimbursements, vendor payment, and PTO.
• Oversees the development of an international recruitment plan and strategy to identify and recruit a competitive and diverse international student applicants for all academic programs prioritizing students from regions relevant to the Scope of Work.
• Responsible for the development of required, measurable, and outcome-based comprehensive progress reports on international student recruitment and outreach activities, in addition to target application data to communicate progress, challenges, and strategies to NYU and NYUAD leadership.
• Develops customized and data-driven assessments of all recruitment initiatives to ensure required outcomes for recruitment plans are adequately accomplished.
• Empowers team members to take a well-informed, data-driven, and strategic approach to country-level and regional-level outreach through providing guidance, training, and support.
• Develops user-friendly recruitment resources and tools with assistance from the Business Process Analyst to inform recruitment planning and decision making.
• Assesses ongoing regional strategies based on application targets, adjusting as required.
• Responsible for program budget allocations between regional teams to allow for changes in program needs; monitors budget expenditures and provides input into policies; realignment of funds within various project and activity charge codes
• Oversees the planning and travel for all team members to recruitment and yield functions, including school visits, recruitment fairs, prospective student receptions, and yield events.
• Develops and implements comprehensive onboarding/training of new team members and ongoing trainings for all IIE/NYUAD team members.
• Manages full-team events including annual virtual January Retreat, Summer “mini sessions”, and in-person summer training event where NYUAD counterparts on the admissions/counseling team meet the IIE Outreach Team for workshops, best-practices, collaboration, and team bonding.
• Supports NYUAD leadership and NYUAD admissions team at Candidate Weekend events, with outreach team, hosting prospective candidates on campus in Abu Dhabi 3-4 times a year.
• Develops, revises, and implements a continuous proactive communication plan with prospective applicants, ensuring that it is conducted in a timely manner along with managing the conversion of inquiries to applications/admits.
  

Job Requirements:

Education and Work Experience:

• Requires a bachelor's degree and at least eight (8) years of related work experience, or an equivalent combination of education and experience.

Required Knowledge, Skills and Abilities:

• Must have a minimum of five (5) years experience managing teams across different world regions.
• Must possess strong experience in international university admissions and enrollment management.
• Prior experience in recruitment of qualified international applicants for a competitive higher education institution including implementation of strategic outreach plans within assigned region/countries.
• Experience in conducting data-driven impact studies of student recruitment plan on application outcomes.
• Must possess ability to improve application data collection, report generation, and data dissemination.
• Proven ability overseeing the coordination and implementation of outreach and recruitment activities for program.
• Must be able to develop and maintain a host of support services that will assist in the development of partnerships, connections and the identification of competitive applicant pools from designated world regions.
• Ability and willingness to travel domestically and internationally, with consistent availability to collaborate across multiple time zones.

Preferred Knowledge, Skills and Abilities:

• Advanced degree highly preferred.

Salary and Benefits:

• Hiring Range: $96,304 - $116,431. A candidate’s starting salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region.
• IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan, tuition, and professional development reimbursement programs, retirement plans and a family medical leave benefits. Please visit our careers page for further details.

The Institute of International Education (IIE) offers a flexible hybrid work environment which leverages both office work and telework.

Salary and Benefits:

Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IIE is committed to offering a respectful work environment free from discrimination and harassment. We are committed to employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, marital status, citizen status, status with regards to public assistance or any other protected classification.