This position is responsible for the overall client relationship and project execution from the development and review of the estimate to project completion and closeout.

Essential Duties and Responsibilities:

• Oversees project organization, scheduling, implementation, and closeout of multiple projects.
• Establishes customer deadlines as determined by the Scope of Work and ensure customer satisfaction with timeliness, accuracy, and communication.
• Provide accurate estimates for needed supplies, manpower, resources, etc. for project as required.
• Make accurate and timely budget projections to meet the needs of the budget without exceeding budgetary restraints.
• Formulates reports regarding such areas as work progress, costs, and scheduling.
• Manages communication of expectations for project goals to all internal and external personnel and document actual results.
• Track project milestones and tasks to report to management.
• Work closely with subcontractors and employees on job sites and confirm quality and timeliness of work.
• Accountable for completing invoicing at end of project completion, timely and accurately.
• Responsible for team/department financial reporting and managing financial impacts to achieve company goals.
• Continuous process improvement.
• Establish uniform procedures for all subordinate staff.
• Participate in the recruitment process of all newly hired employees within this department.
• Train all newly hired employees within the customer accounts / contract department.
• Conduct recurring departmental business information meetings.
• Completes and communicates performance appraisals to all department employees.
• Meet Key Performance Indicator (KPI) requirements as outlined by Director & VP.
• Execute job responsibilities with the drive to creating Raving Fan customers.
• All other duties as assigned.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Associates Degree preferred.

· At least 4 years of experience with large customer interface preferred.

· Experience in Facilities Maintenance environment preferred.

Technical Skills:

· Proficient in Microsoft Office Applications

· Intermediate to Advanced Excel skills necessary