Works with assigned customers/areas to translate business requirements into application/system
solutions.

Serves customers as a key point of contact. Manages customer expectations and ensures prompt and
complete customer service. Forms productive networks with internal and external customers and the vendor
community. Produces project plans, RFP's, and RFI's. Customizes presentations to the interests of the
audience. • Conducts diagnosis of most business problems. Designs, directs and performs analyses to resolve complex
first-time project issues including analysis of technical and economic feasibility of proposed system
solutions. • Designs projects with broad implications requiring systems integration of one or more technical
platforms. Leads design sessions by presenting logical statements of business problems and designs. • Participates in the design of technical requirements for the application/solution. • Serves as a staff resource and mentor regarding understanding of architectural systems.

Education:
• High School diploma equivalency with 2 years of cumulative experience OR Associate's
degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.