POSITION SUMMARY

Under the general supervision of the Quality Assurance Manager, the Quality Assurance (“QA”) Supervisor is a quick-thinking, flexible, and able to organize multiple priorities with a strong emphasis on organization and unwavering attention to detail. This is a demanding and fast-moving position that requires a proactive and positive thinker who can exercise good judgment, effective communication, and initiative.

We are seeking a detail-oriented and reliable Quality Assurance Supervisor to oversee the inspection and evaluation of fresh fruit to ensure compliance with quality standards, customer specifications, and food safety regulations. Also, works closely with Category Teams, Operations, and Transportation.

ESSENTIAL RESPONSIBILITIES

• Coordinates 3rd Party Inspection Services and validates QA reports.

• Coordinates Reinspection’s, Rejections and Outbound. Coordinates Outside purchases with Quality Control Manager when needed.

• Coordinates Promo-shots.

• Coordinates Customer and Shows samples.

• Daily review of outbound orders followed by QA approval before proceeding with customer loading.

• Monitors the rotation (FIFO), condition, and quality of products in inventory and actively report any issues.

• Documents and enter information (e.g., product quality, inventory, re-pack, and reconditioning activities) into computer system files.

• Produces computer generated inspection reports and related quality control reports for all inspections.

• Communicates with Category Team, Sales, Transportation, Operations, & Cold Storage facilities to investigate and resolve problems accurately and quickly.

• Provides support and backup to other departments to accomplish related tasks as needed.

• Provides timely and friendly customer service.

• Perform other duties and projects as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties and projects assigned.

CORE COMPETENCIES

• Quality Assurance

• Customer Preferences

• Reporting

• Teamwork

• Proficient Communication

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience is likely to provide the required knowledge, skills, and abilities, typically:

• BA or equivalent degree from an accredited institution, in a related field or equivalent years of experience.

• Minimum 2 years of direct or related experience in quality control, expediting, bird-dog inspections, cold-storage operations or similar in the produce industry is highly preferred.

• Bi-lingual English and Spanish preferred.

Knowledge, Skills, and Abilities

The knowledge, skills, and abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive, and additional qualifications may be required depending on business needs.

• Requires working knowledge of USDA grade standards.

• Working understanding of current Food Safety environment – FSMA and 3rd Party Food Safety Audits.

• The ability to multi-task, prioritize, in a fast-paced environment.

• The ability to work confidently both in a team setting as well as independently.

• Proficient in Microsoft Office applications and computer skills.

• Excellent verbal and written communication skills.

• Excellent organizational skills and attention to detail.

• Ability to meet deadlines.

• Ability to be on-call and to work evenings and/or weekends.

• TWIC cards may be required.

• Ability to travel to port locations and inland warehouses/coolers as Company needs require.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without accommodations.

• Work Location: Cold Storage 60% / Office 40%

• Stress Level: Moderate to high. High during peak season.

• Temperature: Cold Storage temperature can be 32F.

• Noise Level: Office noise level is low to moderate. Cold Storage noise level is moderate to loud.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job with or without accommodations.

• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and focus.

• Prolonged periods of standing and walking in cold storage environments and docks, sitting at a desk, speaking on the phone, and working on a computer.

• Must be able to lift 45lbs.

Visa Sponsorship: We are not able to provide a visa sponsorship for this position at this time.

Equal Employment Opportunity (EEOC) Statement:

Pacific Trellis Fruit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.