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Position Purpose

As a LONG Service Technician I, you will be maintaining, troubleshooting, repairing, and installing commercial HVAC systems at a moderate level independently. You will also collaborate with more experienced technicians on complex tasks, following LONG's service procedures. While you'll be part of a dedicated team of Service Technicians, much of your work will be performed independently. To ensure you're well-equipped for the job, you'll be provided with a company vehicle, mobile phone, and work attire. Your primary focus will be delivering high-quality maintenance, troubleshooting, and repair services on customer HVAC equipment, all while providing exceptional customer service and efficiently resolving HVAC system issues.

This position is collectively bargained and all benefits are provided by the union.

Essential Duties and Responsibilities

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:

Specialize in maintaining commercial HVAC systems by changing air filters, replacing belts, record refrigeration pressures, performing in depth inspections, and adjusting gas-fired burners as needed according to LONG’s Service Procedures while working independently.
Perform troubleshooting on commercial HVAC systems, refrigeration systems, economizer, VAV box, fan powered box, and pneumatic controls independently.
Conduct basic repairs on HVAC commercial equipment using soldering, brazing, pipe fitting, and unit wiring independently.
Use a variety of hand tools and power tools at an advanced level to troubleshoot, repair and install HVAC equipment.
Complete basic installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction and simple equipment start-ups.
Regularly attend and complete any assigned training courses while making steady progress towards Service Technician II.
Promptly and accurately complete all required paperwork while on the job.
Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism.
Maintain positive working relationships with customers, technicians, dispatch, sales, and management.
Capability to work in confined or tight spaces such as mechanical rooms for installation and repair tasks.
Commitment to adhering to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks.
Other duties as assigned.

Qualifications

2+ years working experience with commercial HVAC systems.
Ability to conduct repairs such as replace motors, connect HVAC components independently.
Knowledge of basic building codes and regulations.
Proficiency in reading and interpreting mechanical schematics.
Ability to work after-hours when needed.
This position requires the ability to drive a company vehicle safely and legally.
Moderate oral, written, interpersonal communication skills, as well as excellent documentation and organizational skills.
Moderate proficiency with Microsoft Office programs (Word, Outlook, Excel) and able to learn additional computer software.
Valid CFC Refrigeration certificate.

Preferred Qualifications

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Physical Requirements

This position may involve standing for extended periods and working in tight spaces.
This position may require lifting to 75 lbs. from floor to countertop and countertop to floor.
This position may require climbing ladders and the ability to function at heights.
This position requires the use of personal hand tools.

Environment

Inside and outside work environment

Hazards

High precarious places
General construction worksite hazards
Working in inclement weather conditions

Competencies

To perform this position successfully, an individual must display the following qualities.

LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.

At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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