Location: United States (Remote – National Coverage); we strongly prefer candidates who are currently based in FL, MA, DC- East Coast Property Location

Reports To: President, HK Integrated Services US and HR Business Partner

Department: Human Resources (140-160 employees in 2026)

Employment Type: Full-Time, Managerial Level, Hybrid/Remote

Are you an experienced HR leader who thrives in fast-paced, peopled oriented environment? Do you want to make a meaningful impact by building strong, inclusive teams while driving operational excellence? If you are ready to lead both strategic initiatives and day-to-day people operations—managing everything from recruitment and onboarding to performance management and compliance with labor laws in housekeeping department—this is your opportunity.

HK Integrated Services US is seeking a proactive and bilingual Human Resources Manager to lead HR operations across our national workforce. This highly visible role is both hands-on and strategic—you will be at the center of employee relations, culture-building, and ensuring full adherence to labor laws. Your leadership will guarantee that our people feel valued, supported, and aligned with our core values of respect, professionalism, and operational excellence.

• Lead a smooth and engaging onboarding process that helps new hires feel welcomed, equipped, and connected.
• Partner with department heads to evaluate staffing needs and implement smart hiring strategies.
• Continuously refine onboarding programs to drive retention and promote early success.
• Create posting for open positions across the board
• Evaluate and update job descriptions to ensure there is a clear understanding of roles and responsibilities keeping in compliance with local laws.

• Act as a trusted advisor for employees and managers, handling workplace concerns conducting investigations and record any findings as well as take proper actions.
• Partner with leadership to engage in the coaching and counselling of individuals in the team.
• Develop reward programs and surveys to engage with the team.
• Cultivate an inclusive, transparent, and high-performance workplace culture.
• Serve as liaison between HR, payroll, and legal teams to ensure seamless communication and compliance.
• Keeping track of benefits portal of any new hires and terminations, including Cobra letters.

• Develop and enforce HR policies in accordance with federal, state, and local laws including safety regulations.
• Maintain clean, accurate, and confidential HR records and data systems (e.g., HKRIS, payroll integrations).
• Conduct regular audits and training to ensure consistency and accountability.
• Update company policies and procedures and handbooks on a yearly basis.
• Leave Administrator- review all ADA requests, Sick Leave, Personal Leave, and Parental/Maternity Leave.

• Support Spanish-speaking employees by providing guidance, resources, and training in both English and Spanish.
• Lead Spanish-language coaching sessions to strengthen communication across all staffing levels.

• 3-6 years of progressive experience in HR management, including oversight of multi-state operations in Benefits, Payroll, Leave Administrator, HR Admin, and Performance compliance.
• Background in service industries or hospitality strongly preferred
• Fluency in both English and Spanish (spoken and written)
• Worked with ADP Workforce Now and Run
• Proven expertise in:
  • Employee relations and conflict resolution
  • Recruitment, onboarding, and performance management
  • U.S. local labor laws and HR compliance best practices
• Outstanding interpersonal, organizational, and communication skills
• Bachelor’s degree in human resources, Business Administration, or a related field (preferred) or SHRM Certificate
• Willing and able to travel periodically within the U.S. and internationally.

- HR Compliance and Best Practices

-Performance Management

-Benefits/Leave background

- Employee Relations and Conflict Resolution

• Change management and organizational development
• Diversity, equity & inclusion (DEI) leadership
• Coaching and leadership development

• Competitive base salary with performance-based bonus
• Comprehensive medical, dental, and vision insurance
• Paid vacation, sick leave, and holidays
• Flexible hybrid/remote work options
• Career growth opportunities in a fast-scaling, mission-driven company
• Supportive leadership team and people-first culture