HR Generalist / HR Manager

Reports to: TBD

Department: Human Resources / Administration

Location: On site in Rogers, AR

FLSA status: Exempt

Employment type: Full-time

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m

We’re seeking an HR Generalist/HR Manager to support our employees and managers across the full employee life cycle, from recruiting and onboarding through benefits, employee relations, and offboarding.

This position would be ideal for an HR generalist ready for broader responsibility or an HR manager who wants to stay close to day-to-day work. We’re looking for someone who is organized, approachable, and discreet, with good judgement.

Key responsibilities

Recruiting (approx. 35%)

• Partner with managers to define hiring needs, update job descriptions and confirm pay ranges before posting. Write and post job openings.
• Screen resumes, conduct phone screens and schedule interviews with managers and providers.
• Coordinate structured interviews, collect interviewer feedback and keep candidates informed at every stage.
• Prepare offer letters for approval; run background checks, reference checks and license or certification verification.
• Analyze time-to-fill, source of hire and acceptance rates, and recommend changes to sourcing and hiring practices.
• Work with leadership to forecast staffing needs and build candidate pipelines for hard-to-fill positions.

Onboarding (approx. 20%)

• Send new-hire paperwork before the start date and ensure it’s complete.
• Complete required documentation (e.g., I-9) for new hires.
• Administer onboarding program and conduct onboarding sessions in person with new hires including benefits, retirement, policy, etc.
• Coordinate IT system access, equipment, badges and workspace with IT and the practice manager.
• Own and improve onboarding program, using new-hire feedback and 90-day check-ins to refine it.

Benefits and employee relations (approx. 25%)

• Serve as the first point of contact for questions on health, dental, vision, retirement plan, PTO and leave.
• Guide employees through open enrollment, qualifying life events and new-hire benefits elections; escalate plan or eligibility questions to the broker or plan administrator.
• Coordinate leave requests (FMLA, ADA accommodation, state leave) and track deadlines, escalating eligibility decisions as needed.
• Listen to and document employee concerns, coach managers on routine issues, and escalate complaints of harassment, discrimination or retaliation right away.
• Help managers prepare documentation for coaching, corrective action and performance improvement plans.
• Explain handbook policies consistently and flag where policy and practice don't match.
• Support annual benefits renewal by working with the broker to review plan options, costs, and employee feedback.

HRIS, records and terminations (approx. 20%)

• Enter and maintain employee data in Paylocity, including new hires, pay changes, title or department changes, and status changes.
• Process terminations: complete HRIS updates, coordinate final pay within state deadlines, collect equipment, and confirm system access is removed the same day.
• Send COBRA and benefits-end notices through the administrator, and conduct or document exit interviews.
• Audit HRIS and payroll data on a regular schedule and correct errors with payroll.
• Maintain personnel, medical and I-9 files according to record-retention rules and confidentiality requirements.
• Pull headcount, turnover and other HR reports as requested.
• Lead periodic compliance reviews of I-9s, personnel files, and required postings.

Other duties as assigned.

Qualifications

Required

• 2+ years of HR generalist or similar experience.
• Hands-on experience with full-cycle recruiting and new-hire onboarding.
• Working knowledge of employment laws, including FLSA, FMLA, ADA, Title VII, COBRA and Form I-9 requirements.
• Experience entering and maintaining data in an HRIS or payroll system.
• Experience using HR data to support recommendations or decisions.
• Proven ability to handle confidential information with discretion.
• Proficiency with Google Workspace or Microsoft Office.

Preferred

• Bachelor's degree in human resources, business or a related field.
• HR certification is preferred.
• HR experience in a healthcare, medical or multi-location practice setting.
• Familiarity with HIPAA and OSHA requirements in a clinical environment.
• Experience with compensation benchmarking or pay range reviews.Skills and attributes
• Approachable and calm; staff trust them with sensitive questions.
• Organized and good with follow up on multiple overlapping tasks.
• Clear writer and communicator with employees, providers and candidates.
• Knows when to resolve an issue and when to escalate it.
• Comfortable presenting findings and recommendations to leadership.Work environment

Office work in a clinical setting. Requires extended computer use and occasional lifting of up to 15 pounds. Some travel between practice locations may be required.

Equal opportunity statement

BoozmanHof Regional Eye Clinic is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other status protected by law.