Human Resources Assistant/Employee Relations

Reports to Employee Development and Success Manager and HR Coordinator

Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.

Purpose: CMCF is in need of a Human Resources Assistant to support the Employee Development and Success Manager and HR Team with a wide range of HR related tasks and issues. This individual will have independent responsibility for daily HR tasks and assignments directed by HR management

Responsibilities and Duties:

Exemplify and model the C4s and Difficult Dialogue / Crucial Accountability

Punctual and regular attendance at the office during scheduled hours.

• Provide guidance and support to managers and employees on HR policies, procedures, and employment practices.

• Collaborate with Employee Development and Success Manager to address performance-related issues and develop appropriate corrective action and/or performance improvement plans.

• Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication.

• Conduct exit interviews and analyze feedback to identify potential areas of concern and recommend improvements.

• Organizing, maintaining, and filing paper and digital files and records

• Preparing and editing correspondence, reports, and presentations

• Assists with other overflow work as directed by the HR Coordinator and Employee Development and Success Manager.

• Assisting with managing numerous spreadsheets

• Perform administrative duties, such as maintaining the employee database and sorting emails for the HR department

• Maintain proper records of employee attendance and leaves

• Assist the HR Director in policy formulation, hiring, and salary administration

• Assist with online job postings, shortlist candidates, and schedule job interviews

• Assist with orientation and training sessions for new employees

• Ensure smooth communication with employees and timely resolution of their queries

• Provide administrative support to our entire HR department

• Serve as a reliable source of information for employees, promptly answering questions regarding payroll and benefits

• Assist with recruiting tasks such as reviewing resumes, conducting and scheduling interviews, hiring, and following up with candidates

• Schedule and coordinate onboarding assignments and training sessions

• Compile and process employee documentation and records, and keep the employee database up to date

• Maintain the departmental email account, responding to employee questions and complaints in a timely and professional manner

• Tasks related to HR not mentioned in the above responsibilities, as directed by the HR management

Qualifications

• Excellent oral and written communication skills.

• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.

• Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts.

• Excellent problem-solving and decision-making skills to analyze complex employee relations issues and recommend appropriate actions.

• Strong organizational and time management skills to handle multiple assignments and prioritize work effectively.

• Ability to work independently and collaboratively in a team environment.