Who We Are

Our mission is Helping YOU Thrive—and that commitment extends to both our members and our employees. Founded in 1939 in the Bellingham Firehouse as the City of Bellingham Employees Credit Union, we have deep roots in Bellingham and Skagit County and a proud legacy of serving our community for nearly 90 years.

As a people-centered organization, we believe the employee experience is foundational to exceptional member service. We cultivate an inclusive, collaborative workplace where employees are supported, valued, and empowered to do meaningful work. For HR professionals, this means having the opportunity to shape culture, strengthen engagement, and make a real impact in an organization that truly puts people first.

About the Role

We’re seeking a Human Resources Coordinator to provide administrative and operational support to our HR team while helping deliver a positive employee experience. This role is a key point of contact for employees and supports HR compliance, onboarding, benefits administration, recruitment coordination, and engagement initiatives.

The ideal candidate is detail-oriented, service-minded, highly organized, and motivated by supporting people and culture in a regulated financial services environment.

What You’ll Do

HR Operations & Administration

• Process employee lifecycle transactions including new hires, promotions, transfers, status changes, and separations
• Maintain accurate, confidential employee records and HR documentation in compliance with policy and regulations
• Assist with payroll preparation and processing by auditing HR data for accuracy
• Support HR communications such as employee announcements, intranet updates, and internal messaging

Recruitment & Onboarding

• Coordinate recruitment logistics including job postings, interview scheduling, and pre-employment screening
• Communicate with candidates to ensure a professional, timely, and welcoming hiring experience
• Prepare offer letters, onboarding materials, and new hire documentation
• Ensure accurate completion of all hiring and onboarding paperwork

Benefits & Leave Support

• Assist employees with benefit enrollment questions and available resources
• Support open enrollment activities, benefit communications, and vendor coordination
• Help track and administer leaves of absence, FMLA, and workers’ compensation documentation
• Serve as a liaison with benefits vendors and third-party administrators as needed
• Maintain strict confidentiality of sensitive employee information

Compliance & Policy Administration

• Assist with administering and communicating HR policies and procedures
• Support compliance with federal, state, and local employment laws
• Track mandatory training, certifications, acknowledgments, and required postings
• Respond to routine HR inquiries and escalate complex issues appropriately

Employee Engagement & Culture

• Support employee engagement and recognition programs
• Help coordinate staff events, celebrations, trainings, and workshops
• Foster a culture grounded in hospitality, inclusion, and member-centric service

HRIS & Process Improvement

• Utilize HRIS and workflow tools to improve accuracy and efficiency
• Identify opportunities to automate and streamline repetitive HR processes

• 1–3 years of experience in HR, administrative, or coordinator roles
• Strong attention to detail and ability to manage multiple priorities
• High level of integrity, discretion, and confidentiality
• Excellent communication and interpersonal skills with a service-oriented approach
• Proficiency with HRIS systems and Microsoft Office (Excel, Word, Outlook)
• Familiarity with WA State and Federal employment laws

Preferred Qualifications

• Experience in a credit union or regulated financial institution
• Associate’s or bachelor’s degree in human resources or related field
• Experience with WordPress, Adobe, Canva

Other Qualifications

• Ability to work in a retail and office-based environment with some travel to branches or off-site meetings.
• Ability to occasionally work early mornings, evenings, or event-related hours.
• Ability to lift up to 20 pounds (files, materials, event supplies)
• Must successfully pass required background checks

This position is full-time, 40 hours per week. The schedule is Monday – Friday 8:30 am – 5:30 pm.

North Coast Credit Union Employees Enjoy Robust Benefits - Helping you thrive!

• We enjoy paid time off with a starting vacation accrual of 10 days per year, 11 paid holidays, paid sick time which accrues at 2 hours per pay period (6 days per year), and WA State Paid Safe & Sick Time which accrues at 1 hour for every 40 hours worked.
• We invest in our employees' futures by offering a 401 (k) retirement plan with up to a 10% employer contribution.
• We prioritize your health and well-being and offer medical, dental and vision insurance for you and your family, including free mental health and wellness plan options.
• We ensure our employees are taken care of during life's unexpected events with employer provided life and disability insurance along with paid bereavement leave.
• All benefits are offered in accordance with our plan documents and policies.

Pay Range

$27.76 - $37.48 per hour

Why Join North Coast Credit Union

• Mission-driven, community-focused organization
• Collaborative and supportive work culture
• Opportunity to grow your HR career while making a meaningful impact

Ready to Apply? If you’re excited about supporting people, culture, and service excellence, we’d love to hear from you. Apply today and help us continue building a workplace where employees - and members - thrive.