Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop jobs

About This Position

Purpose:
To greet and accommodate the needs of each guest in a manner such that we ensure his or her continued patronage. Sincere dedication from every one of our Team Members to provide an exceptional experience and outstanding service.
Key Responsibilities:

Greet and seat guests as they enter
Inform the guest of any specials and their server's name
Anticipate guest needs i.e. high chairs, booster chair or booth/table
Know your availability
1. Which server is next in rotation
2. What tables you have available
Keep accurate records on floor chart and rotation sheet
Answer phone and provide accurate information on pricing, location, hours and menu items
Run the “wait sheet” providing accurate wait times to guests
Assist servers in pre-busing, running food and filling beverages
Busing tables
Reset tables
General cleanliness i.e. floors, restrooms, doors and windows
Complete side work duties
Observe guests and report any concerns or complaints to Management prior to the guest leaving
Final greetings to guests and invite them to return

Physical requirements:

100% Ability to communicate clearly in English
100% Walk and stand for long periods of time ( 6-8 hours)
80% Reach, bend, stoop, wipe and lift up to 40 lbs.

Qualifications:

Must be 16 years old
Must have friendly and outgoing personality and demeanor
Must be a problem solver and have the ability to keep calm under pressure
Be able to perform physical requirements

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

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Host - Stokes Grill at Restaurants, Inc. – Omaha, Nebraska

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