Houchens Food Group, Inc.

Lube Technician

Department: Lube Center Job Status: Full Time or Part Time

FLSA Status: Non-Exempt Reports To: Store Manager

Grade/Level: Amount of Travel Required: No travel required

Work Schedule: Flexible Positions Supervised: None

Full job description

Receive vehicles and perform services requested by customers, recommend services based on inspection. Stocking, organizing, and cleaning during down times.

Job Responsibilities:

• Answer customer’s questions about services and advise customers on recommended services.
• Observe scheduled shift hours as assigned by Store Manager.
• Give all customers friendly, courteous, and prompt service.
• Receive, open, unpack, and check in merchandise to perform services.
• Perform vehicle inspections, basic maintenance, minor repairs, and documentation.
• Perform oil changes and lubrication work.
• Work alongside skilled technicians to learn how to perform quality vehicle service maintenance.
• Perform specific tasks as assigned by the store manager.

Job Requirements

• Experience can include oil changes, basic maintenance.
• Team oriented, flexible and focused on maintaining a high level of customer service.
• Must have a valid driver’s license.
• Accountability - Ability to accept responsibility and account for his/her actions.

Position Qualifications

Competency Statement(s)

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Team Building - Ability to convince a group of people to work toward a goal.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Education

Less than high school education

Experience

No prior experience necessary

SKILLS & ABILITIES

Other Requirements

Required to have access to a phone at all times, able to perform basic math calculations, and understand the English language.

PHYSICAL DEMANDS

Physical Abilities Lift /Carry

Stand C (Constantly) 10 lbs or less C (Constantly)

Walk C (Constantly) 11-20 lbs C (Constantly)

Sit O (Occasionally) 21-50 lbs C (Constantly)

Handling / Fingering C (Constantly) 51-100 lbs F (Frequently)

Reach Outward C (Constantly) Over 100 lbs F (Frequently)

Reach Above Shoulder C (Constantly)

Climb F (Frequently)

Crawl F (Frequently)

Squat or Kneel F (Frequently)

Bend F (Frequently)

Push / Pull

12 lbs or less C (Constantly)

13-25 lbs C (Constantly)

26-40 lbs F (Frequently)

41-100 lbs F (Frequently)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.